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Date/Time: Sat, 04 May 2024 12:41:26 +0000



missing data forex

View Count: 461

[2017-04-18 20:23:50]
N!co - Posts: 140
hi ,

i have quite a few symbols with the same problem of missing data
please have a look at this audjpy example

http://www.sierrachart.com/image.php?Image=1492546862302.png

please advice what could be the issue

Thank you very much
[2017-04-18 22:08:51]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update to the current version of Sierra Chart:
Software Download: Fast Update

And follow the instructions here for missing data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-18 22:40:35]
N!co - Posts: 140
downloaded the new version

and deleted and refreshed the data

still there are symbols with gaps and very little data

http://www.sierrachart.com/image.php?Image=1492555164965.png
[2017-04-18 23:15:32]
Sierra Chart Engineering - Posts: 104368
We see that you are using a sub instance of Sierra Chart. Therefore in this case, refer to:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Historical Data and Missing Historical Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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