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Date/Time: Sat, 20 Apr 2024 10:09:54 +0000



Missing study data

View Count: 1585

[2013-08-20 13:47:23]
User23815 - Posts: 209
I am using Cumulative Delta Ticks and Bid Ask Volume Ratio. I am using IB feed. If I disconnect from the feed, and reconnect, SC pulls in price data an data for other studies I use. But it does not update these 2 studies for the time that I was disconnected. Is this an IB issue that can't be addressed in SC or is it a settings issue in my chart. I have reviewed the documentation and tried changing my settings but have had no success. If I do the same using SC realtime intraday historical data the studies backfill correctly, so I know that SC has the ability to do this. Thanks
Date Time Of Last Edit: 2013-08-20 13:48:08
[2013-08-20 17:33:24]
Sierra Chart Engineering - Posts: 104368
Interactive Brokers does not provide the necessary historical data for these studies.

If you are using these studies on CME futures chart, then in about one to two months we expect to have a new data feed available for an additional $35 a month which will have the necessary historical data for these studies. It will be fully integrated with Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-08-20 17:35:15
[2013-08-20 20:03:45]
User23815 - Posts: 209
I look forward to that. Will their be an announcement when it becomes available? And if not, how am I best to watch for it? Thanks
[2013-08-20 22:37:12]
Sierra Chart Engineering - Posts: 104368
There will be an announcement.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-22 19:43:51]
User23815 - Posts: 209
Will the futures data package from Bar Chart supply the necessary real time and historical data I can't get from IB? 30 days of historical tick is fine. Thanks
[2013-08-22 22:57:27]
Sierra Chart Engineering - Posts: 104368
Yes it will.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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