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Extend closes and gaps until future intersection from 1541 onwards issue

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[2017-04-16 17:17:29] #1 [Go To First Post]
Bango - Posts: 76
Hello, just noticed that SC 1544 update messed up Extend closes until future intersection study: all closes are being extended together on chart

[2017-04-16 20:03:09] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This study has not changed in version 1544. Also, we do not understand what you mean. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-04-16 20:12:42] #3 [Go To First Post]
Bango - Posts: 76
Sorry, I meant every single close is extended to the right irrespective of whether the level have been revisited or not. Reverting back to 1540 I have no issues.

[2017-04-16 20:29:15] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Makes no sense. The study has not changed in any way. We also cannot reproduce the issue with the Extend Closes Until Future Intersection study. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-16 20:29:35

[2017-06-11 11:14:11] #5 [Go To First Post]
Bango - Posts: 76
Hello, just noticed that the problem is with both Extend Closes and Extend BAR Gap until future intersection studies from 1541 version onwards with TPO charts ONLY. No problem with others. http://www.sierrachart.com/image.php?Image=1497179542612.png Reverting back to 1540 solved the issue.

[2017-06-11 11:19:06] #6 [Go To First Post]
Bango - Posts: 76
http://www.sierrachart.com/image.php?Image=1497179905832.png the same chart after reverting back to 1540

[2017-06-14 06:58:20] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do observe the problem and we will resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-06-18 19:31:29] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Actually the problem that we observed was different than this. Not sure what the issue is in this particular case. Although it is not really supported to use that study on a TPO Profile chart. We may or may not be able to do anything about this. Provide a Chartbook containing a single chart that demonstrates this.: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-06-20 18:56:21] #9 [Go To First Post]
Bango - Posts: 76
File attached


Extend.cht - Attached On 2017-06-20 18:54:39 UTC - Size: 187.89 KB - 215 views Attachment Deleted.

[2017-06-20 20:54:24] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see what the problem is. This will be resolved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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