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Date/Time: Mon, 06 May 2024 19:31:24 +0000



Multiple Instances

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[2017-04-08 21:12:59]
User713273 - Posts: 409
I recently have opened 3 additional linked interactive brokers accounts with separate log-ins.

I'm having an issue linking the SC/IB accounts. Find below transcript. Also attached screenshot.

Interactive Brokers | Connecting to the server 127.0.0.1. Port 7495 | 2017-04-08 14:00:16
DTC Client (81) | Creating socket. | 2017-04-08 14:00:16
Interactive Brokers | Connected to server. | 2017-04-08 14:00:16
Interactive Brokers | Starting socket receive thread. | 2017-04-08 14:00:16
Interactive Brokers | Sending Encoding Request to server | 2017-04-08 14:00:16
DTC Client (81) | Socket gracefully closed by remote side. | 2017-04-08 14:00:16
DTC Client (81) | Received socket Close event | 2017-04-08 14:00:16
DTC Client (81) | Initiating close of socket by core. | 2017-04-08 14:00:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-08 14:00:16
DTC Client (81) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2017-04-08 14:00:16 *
DTC Client (81) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-08 14:00:16
DTC Client (81) | Closed. | 2017-04-08 14:00:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-08 14:00:16
Interactive Brokers | Disconnected. | 2017-04-08 14:00:16
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-08 14:00:16


Do I need additional SC data feeds for each SC instance ran on a separate IB account?

What is the maximum instances used for 1 SC account and are there discounts when using multiple SC data feeds and SC accounts?
Private File
[2017-04-08 22:14:30]
Sierra Chart Engineering - Posts: 104368
You can use as many Sierra Chart instances on the same computer as you want.

The problem is you cannot use File >> New Instance.

You need to install completely independent copies of Sierra Chart following the instructions here:
Using Multiple Data and Trading Services at the Same Time

And the Service in Sierra Chart needs to be set to use Interactive Brokers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-10 00:10:32]
User713273 - Posts: 409
Do I need to enable DTC Protocol Server for each new instance created along w/ listening port and historical port?
[2017-04-10 00:38:24]
Sierra Chart Engineering - Posts: 104368
No.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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