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Date/Time: Thu, 02 May 2024 17:03:06 +0000



ES not updating

View Count: 505

[2017-04-05 13:01:46]
User40526 - Posts: 166
All of my charts are updating except ES this morning. I am using T4 feed and checked their charts and they are updating. SC is not and I have done "delete and download data" and it brings my chart up to date but doesn't continue updating in real time. Thoughts. Thanks
[2017-04-05 15:09:30]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-05 16:15:26]
User40526 - Posts: 166
I restarted SC and ES is now updating. Regards
[2017-04-05 16:25:55]
Sierra Chart Engineering - Posts: 104368
OK this is good.

In the future, this is the relevant help topic for this kind of issue:
Https://www.sierrachart.com/index.php?page=doc/helpdetails3.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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