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Date/Time: Thu, 02 May 2024 19:35:57 +0000



Connecting

View Count: 495

[2017-04-05 01:12:03]
User100611 - Posts: 5
Hello, please help connect to Data Feed. Thank you.
Reading Internal Order ID file. | 2017-04-04 20:07:07
Reading Trade Orders file. | 2017-04-04 20:07:07
Reading Trade Positions file. | 2017-04-04 20:07:07
Software version: 1538 | 2017-04-04 20:07:07
Uses New Spreadsheets | 2017-04-04 20:07:07
Usage end date: 2017-04-19 | 2017-04-04 20:07:07
Enabled for: Advanced Features. | 2017-04-04 20:07:07
Enabled for: Advanced Features 2. | 2017-04-04 20:07:07
Enabled for: Sierra Chart Historical Data Service. | 2017-04-04 20:07:07
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-04 20:07:07
Current selected Data/Trading service: CQG FIX Trading | 2017-04-04 20:07:07
Chart Update Interval: 500 | 2017-04-04 20:07:07
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-04 20:07:07
2017-04-04 20:07:10 Local computer time | 2017-04-04 20:07:07
2017-04-05 01:07:10 Local computer time in UTC | 2017-04-04 20:07:07
2017-04-04 20:07:10 Local computer time in SC Time Zone | 2017-04-04 20:07:07
2017-04-05 01:07:10 Server time in UTC | 2017-04-04 20:07:07
Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-04-04 20:07:07
Program path: C:\SierraChart\ | 2017-04-04 20:07:07
Data Files path: C:\SierraChart\Data\ | 2017-04-04 20:07:07
OS Version Number: 6.2 | 2017-04-04 20:07:07
Locale Setting: C | 2017-04-04 20:07:07

Checking for new symbol settings for service code cqg | 2017-04-04 20:07:07
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:07
Symbol settings are up-to-date for cqg | 2017-04-04 20:07:11

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:15
CQG FIX socket (4) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:16
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:16
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:16
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:16
CQG FIX socket (4) | Initiating close of socket by core. | 2017-04-04 20:07:16
CQG FIX: Disconnected. | 2017-04-04 20:07:16
CQG FIX socket (4) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:16
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:16
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:16
CQG FIX socket (4) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:16
CQG FIX socket (4) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:16
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-04 20:07:16
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-04 20:07:16
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-04 20:07:16
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-04 20:07:16
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-04 20:07:16
CQG FIX socket (4) | Socket gracefully closed by remote side. | 2017-04-04 20:07:16
CQG FIX socket (4) | Closed. | 2017-04-04 20:07:16

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:19
CQG FIX socket (5) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:19
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:19
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:20
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:20
CQG FIX socket (5) | Initiating close of socket by core. | 2017-04-04 20:07:20
CQG FIX: Disconnected. | 2017-04-04 20:07:20
CQG FIX socket (5) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:20
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:20
CQG FIX socket (5) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:20
CQG FIX socket (5) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:20
CQG FIX socket (5) | Socket gracefully closed by remote side. | 2017-04-04 20:07:20
CQG FIX socket (5) | Closed. | 2017-04-04 20:07:20

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:23
CQG FIX socket (6) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:23
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:23
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:23
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:23
CQG FIX socket (6) | Initiating close of socket by core. | 2017-04-04 20:07:23
CQG FIX: Disconnected. | 2017-04-04 20:07:23
CQG FIX socket (6) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:23
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:23
CQG FIX socket (6) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:23
CQG FIX socket (6) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:23
CQG FIX socket (6) | Socket gracefully closed by remote side. | 2017-04-04 20:07:23
CQG FIX socket (6) | Closed. | 2017-04-04 20:07:23

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:26
CQG FIX socket (7) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:26
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:26
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:27
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:27
CQG FIX socket (7) | Initiating close of socket by core. | 2017-04-04 20:07:27
CQG FIX: Disconnected. | 2017-04-04 20:07:27
CQG FIX socket (7) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:27
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:27
CQG FIX socket (7) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:27
CQG FIX socket (7) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:27
CQG FIX socket (7) | Socket gracefully closed by remote side. | 2017-04-04 20:07:27
CQG FIX socket (7) | Closed. | 2017-04-04 20:07:27

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:30
CQG FIX socket (8) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:30
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:30
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:30
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:30
CQG FIX socket (8) | Initiating close of socket by core. | 2017-04-04 20:07:30
CQG FIX: Disconnected. | 2017-04-04 20:07:30
CQG FIX socket (8) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:30
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:30
CQG FIX socket (8) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:30
CQG FIX socket (8) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:30
CQG FIX socket (8) | Socket gracefully closed by remote side. | 2017-04-04 20:07:30
CQG FIX socket (8) | Closed. | 2017-04-04 20:07:30

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:33
CQG FIX socket (9) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:33
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:33
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:33
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:33
CQG FIX socket (9) | Initiating close of socket by core. | 2017-04-04 20:07:33
CQG FIX: Disconnected. | 2017-04-04 20:07:33
CQG FIX socket (9) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:33
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:33
CQG FIX socket (9) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:34
CQG FIX socket (9) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:34
CQG FIX socket (9) | Socket gracefully closed by remote side. | 2017-04-04 20:07:34
CQG FIX socket (9) | Closed. | 2017-04-04 20:07:34

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:36
CQG FIX socket (10) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:36
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:37
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:37
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:37
CQG FIX socket (10) | Initiating close of socket by core. | 2017-04-04 20:07:37
CQG FIX: Disconnected. | 2017-04-04 20:07:37
CQG FIX socket (10) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:37
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:37
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:37
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:37
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:37
CQG FIX socket (10) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:37
CQG FIX socket (10) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:37
CQG FIX socket (10) | Socket gracefully closed by remote side. | 2017-04-04 20:07:37
CQG FIX socket (10) | Closed. | 2017-04-04 20:07:37

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:40
CQG FIX socket (11) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:40
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:40
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:40
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:40
CQG FIX socket (11) | Initiating close of socket by core. | 2017-04-04 20:07:40
CQG FIX: Disconnected. | 2017-04-04 20:07:40
CQG FIX socket (11) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:40
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:40
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:40
CQG FIX socket (11) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:40
CQG FIX socket (11) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:40
CQG FIX socket (11) | Socket gracefully closed by remote side. | 2017-04-04 20:07:41
CQG FIX socket (11) | Closed. | 2017-04-04 20:07:41

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:43
CQG FIX socket (12) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:43
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:44
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:44
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:44
CQG FIX socket (12) | Initiating close of socket by core. | 2017-04-04 20:07:44
CQG FIX: Disconnected. | 2017-04-04 20:07:44
CQG FIX socket (12) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:44
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:44
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:44
CQG FIX socket (12) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:44
CQG FIX socket (12) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:44
CQG FIX socket (12) | Socket gracefully closed by remote side. | 2017-04-04 20:07:44
CQG FIX socket (12) | Closed. | 2017-04-04 20:07:44

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:47
CQG FIX socket (13) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:47
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:47
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:47
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:47
CQG FIX socket (13) | Initiating close of socket by core. | 2017-04-04 20:07:47
CQG FIX: Disconnected. | 2017-04-04 20:07:47
CQG FIX socket (13) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:47
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:47
CQG FIX socket (13) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:47
CQG FIX socket (13) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:47
CQG FIX socket (13) | Socket gracefully closed by remote side. | 2017-04-04 20:07:47
CQG FIX socket (13) | Closed. | 2017-04-04 20:07:47

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:50
CQG FIX socket (14) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:50
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:51
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:51
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:51
CQG FIX socket (14) | Initiating close of socket by core. | 2017-04-04 20:07:51
CQG FIX: Disconnected. | 2017-04-04 20:07:51
CQG FIX socket (14) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:51
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:51
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:51
CQG FIX socket (14) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:51
CQG FIX socket (14) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:51
CQG FIX socket (14) | Socket gracefully closed by remote side. | 2017-04-04 20:07:51
CQG FIX socket (14) | Closed. | 2017-04-04 20:07:51

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:54
CQG FIX socket (15) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:54
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:54
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:54
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:54
CQG FIX socket (15) | Initiating close of socket by core. | 2017-04-04 20:07:54
CQG FIX: Disconnected. | 2017-04-04 20:07:54
CQG FIX socket (15) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:54
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:54
CQG FIX socket (15) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:55
CQG FIX socket (15) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:55
CQG FIX socket (15) | Socket gracefully closed by remote side. | 2017-04-04 20:07:55
CQG FIX socket (15) | Closed. | 2017-04-04 20:07:55

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:07:57
CQG FIX socket (16) | Creating socket. Using TLS 1.2. | 2017-04-04 20:07:57
CQG FIX: Sending the Logon message. | 2017-04-04 20:07:58
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:07:58
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:07:58
CQG FIX socket (16) | Initiating close of socket by core. | 2017-04-04 20:07:58
CQG FIX: Disconnected. | 2017-04-04 20:07:58
CQG FIX socket (16) | Write in progress. Shutdown being delayed. | 2017-04-04 20:07:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:07:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:07:58
CQG FIX Trading | Disconnected. | 2017-04-04 20:07:58
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:07:58
CQG FIX socket (16) | Write has completed. Shutdown being performed. | 2017-04-04 20:07:58
CQG FIX socket (16) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:07:58
CQG FIX socket (16) | Socket gracefully closed by remote side. | 2017-04-04 20:07:58
CQG FIX socket (16) | Closed. | 2017-04-04 20:07:58

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:01
CQG FIX socket (17) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:01
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:01
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:01
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:01
CQG FIX socket (17) | Initiating close of socket by core. | 2017-04-04 20:08:01
CQG FIX: Disconnected. | 2017-04-04 20:08:01
CQG FIX socket (17) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:01
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:01
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:01
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:01
CQG FIX socket (17) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:01
CQG FIX socket (17) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:01
CQG FIX socket (17) | Socket gracefully closed by remote side. | 2017-04-04 20:08:02
CQG FIX socket (17) | Closed. | 2017-04-04 20:08:02

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:04
CQG FIX socket (18) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:04
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:05
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:05
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:05
CQG FIX socket (18) | Initiating close of socket by core. | 2017-04-04 20:08:05
CQG FIX: Disconnected. | 2017-04-04 20:08:05
CQG FIX socket (18) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:05
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:05
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:05
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:05
CQG FIX socket (18) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:05
CQG FIX socket (18) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:05
CQG FIX socket (18) | Socket gracefully closed by remote side. | 2017-04-04 20:08:05
CQG FIX socket (18) | Closed. | 2017-04-04 20:08:05

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:08
CQG FIX socket (19) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:08
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:08
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:08
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:08
CQG FIX socket (19) | Initiating close of socket by core. | 2017-04-04 20:08:08
CQG FIX: Disconnected. | 2017-04-04 20:08:08
CQG FIX socket (19) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:08
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:08
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:08
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:08
CQG FIX socket (19) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:08
CQG FIX socket (19) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:08
CQG FIX socket (19) | Socket gracefully closed by remote side. | 2017-04-04 20:08:09
CQG FIX socket (19) | Closed. | 2017-04-04 20:08:09

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:11
CQG FIX socket (20) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:11
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:12
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:12
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:12
CQG FIX socket (20) | Initiating close of socket by core. | 2017-04-04 20:08:12
CQG FIX: Disconnected. | 2017-04-04 20:08:12
CQG FIX socket (20) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:12
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:12
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:12
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:12
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:12
CQG FIX socket (20) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:12
CQG FIX socket (20) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:12
CQG FIX socket (20) | Socket gracefully closed by remote side. | 2017-04-04 20:08:12
CQG FIX socket (20) | Closed. | 2017-04-04 20:08:12

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:15
CQG FIX socket (21) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:15
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:15
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:15
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:15
CQG FIX socket (21) | Initiating close of socket by core. | 2017-04-04 20:08:15
CQG FIX: Disconnected. | 2017-04-04 20:08:15
CQG FIX socket (21) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:15
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:15
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:15
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:15
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:15
CQG FIX socket (21) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:15
CQG FIX socket (21) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:15
CQG FIX socket (21) | Socket gracefully closed by remote side. | 2017-04-04 20:08:15
CQG FIX socket (21) | Closed. | 2017-04-04 20:08:15

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:18
CQG FIX socket (22) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:18
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:19
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:19
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:19
CQG FIX socket (22) | Initiating close of socket by core. | 2017-04-04 20:08:19
CQG FIX: Disconnected. | 2017-04-04 20:08:19
CQG FIX socket (22) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:19
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:19
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:19
CQG FIX socket (22) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:19
CQG FIX socket (22) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:19
CQG FIX socket (22) | Socket gracefully closed by remote side. | 2017-04-04 20:08:19
CQG FIX socket (22) | Closed. | 2017-04-04 20:08:19

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:22
CQG FIX socket (23) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:22
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:22
CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:22
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:22
CQG FIX socket (23) | Initiating close of socket by core. | 2017-04-04 20:08:22
CQG FIX: Disconnected. | 2017-04-04 20:08:22
CQG FIX socket (23) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:22
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:22
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:22
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:22
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:22
CQG FIX socket (23) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:22
CQG FIX socket (23) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:22
CQG FIX socket (23) | Socket gracefully closed by remote side. | 2017-04-04 20:08:22
CQG FIX socket (23) | Closed. | 2017-04-04 20:08:22

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:25
CQG FIX socket (24) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:25
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:26
CQG FIX: Received a Logout message. Text = Logon rate has exceeded the allowable limit: 20 logins per 5 minutes. Contact Customer Support for assistance. | 2017-04-04 20:08:26
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:26
CQG FIX socket (24) | Initiating close of socket by core. | 2017-04-04 20:08:26
CQG FIX: Disconnected. | 2017-04-04 20:08:26
CQG FIX socket (24) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:26
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:26
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:26
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:26
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:26
CQG FIX socket (24) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:26
CQG FIX socket (24) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:26
CQG FIX socket (24) | Socket gracefully closed by remote side. | 2017-04-04 20:08:26
CQG FIX socket (24) | Closed. | 2017-04-04 20:08:26

CQG FIX: Connecting to demo.cqgtrader.com. Port: 6925. | 2017-04-04 20:08:29
CQG FIX socket (25) | Creating socket. Using TLS 1.2. | 2017-04-04 20:08:29
CQG FIX: Sending the Logon message. | 2017-04-04 20:08:29
CQG FIX: Received a Logout message. Text = Logon rate has exceeded the allowable limit: 20 logins per 5 minutes. Contact Customer Support for assistance. | 2017-04-04 20:08:29
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-04 20:08:29
CQG FIX socket (25) | Initiating close of socket by core. | 2017-04-04 20:08:29
CQG FIX: Disconnected. | 2017-04-04 20:08:29
CQG FIX socket (25) | Write in progress. Shutdown being delayed. | 2017-04-04 20:08:29
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-04 20:08:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-04 20:08:29
CQG FIX Trading | Disconnected. | 2017-04-04 20:08:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-04 20:08:29
CQG FIX socket (25) | Write has completed. Shutdown being performed. | 2017-04-04 20:08:29
CQG FIX socket (25) | Shutdown started. Waiting for graceful close. | 2017-04-04 20:08:29
CQG FIX socket (25) | Socket gracefully closed by remote side. | 2017-04-04 20:08:29
CQG FIX socket (25) | Closed. | 2017-04-04 20:08:29
[2017-04-05 02:30:13]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-04-04 20:08:08

Please contact your broker AMP for assistance with this.

Here are the CQG setup instructions:
CQG Trading Platform Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-05 03:17:31]
User100611 - Posts: 5
UserName does not exist. Contact Customer Support for assistance.
I got email from CQGTrader@cqg.com Demo Login Credentials
***

what is certain CQG log in user name and password.
Thank you.
Algirdas M.
Date Time Of Last Edit: 2017-04-05 03:29:29
[2017-04-05 03:29:55]
Sierra Chart Engineering - Posts: 104368
You will need to contact your broker AMP for assistance with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

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