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Date/Time: Thu, 02 May 2024 20:15:52 +0000



Lmax historical forex intraday data not loading for some pairs

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[2017-04-04 01:00:25]
Trint - Posts: 112
Hello SC,

Some Forex Intraday symbols appear to be missing historical data and Im getting the following in the LOG. The line that sticks out the most being..

HD Request # 4 | Error downloading historical Intraday data for NZDUSD. Historical data logon error: Invalid/missing data for service code: lmax | 2017-04-03 13:00:46

It seems to happen for GBPUSD too but EURUSD and EURGBP seem fine. Latest prices seem fine

Thanks.

====== LOG ====
NZDUSD 60 Min #3 | Reloading chart. | 2017-04-03 13:00:45
NZDUSD 60 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid | 2017-04-03 13:00:45
Intraday data recording state for symbol NZDUSD is set to download 'Pending'. | 2017-04-03 13:00:46
HD Request # 4 | Downloading Intraday chart data for NZDUSD to the file NZDUSD.scid. Service: lmax | 2017-04-03 13:00:46
Compressing file: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid. This may take a while. | 2017-04-03 13:00:46
HD Request # 4 | Download start date-time: 2016-09-29 13:00:46.000 | 2017-04-03 13:00:46
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2017-04-03 13:00:46
Socket (9) | Creating socket. | 2017-04-03 13:00:46
HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-04-03 13:00:46
HD Request # 4 | Sending historical data logon request message. | 2017-04-03 13:00:46
Socket (9) | Initiating close of socket by core. | 2017-04-03 13:00:46
Socket (9) | Shutdown started. Waiting for graceful close. | 2017-04-03 13:00:46
HD Request # 4 | Error downloading historical Intraday data for NZDUSD. Historical data logon error: Invalid/missing data for service code: lmax | 2017-04-03 13:00:46
Historical data download thread signaled to stop. | 2017-04-03 13:00:46
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NZDUSD | 2017-04-03 13:00:46
HD Request # 4 | Receiving Intraday data for NZDUSD starting at 2017-04-03 12:59:48 | 2017-04-03 13:00:46
HD Request # 4 | Timestamp of first Intraday data file record written: 2017-04-03 12:59:48 | 2017-04-03 13:00:46
Added 182 Time and Sales records to Intraday data file for NZDUSD after download. | 2017-04-03 13:00:46
HD Request # 4 | Intraday download COMPLETE for NZDUSD. Completion time: 0s. Unique request ID: 3 | 2017-04-03 13:00:46
Removed historical data download ID 3 | 2017-04-03 13:00:46
Real-time Intraday chart data file updates started for NZDUSD | 2017-04-03 13:00:46
Opened cached Intraday file: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid | 2017-04-03 13:00:46
Intraday chart data file opened for NZDUSD | 2017-04-03 13:00:46

Socket (9) | Socket gracefully closed by remote side. | 2017-04-03 13:00:47
Socket (9) | Closed. | 2017-04-03 13:00:47
[2017-04-04 03:19:59]
Sierra Chart Engineering - Posts: 104368
We are looking into this. Might be an issue in the newer version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-04 05:09:54]
Sierra Chart Engineering - Posts: 104368
This has been resolved and a notice has been put out to LMAX users about this issue.

It affected recent versions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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