Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 25 Apr 2024 03:41:44 +0000
Alert Manager Vs Alerts Log - crashes encountered
View Count: 1294
| [2013-08-19 13:25:22] |
| nepher - Posts: 56 |
|
Hello Support, I use many many simple alerts in my charts that I continuously live check. I used SC v997 and all was fine till this version (my context : it takes more than 45 min to load and display my principal heavy chartbook) ; I then upgraded to SC v1011.I made a lot of modification in my chartbook and saved them in v1011. As soon as I open a window alert log (ctrl+alt+a) SierraC crashes everytime. With another chartbook with fewer studies and alerts, it seems OK. I 'm now unable to downgrade to v997 because I have a message of incompatibility. I notice that the management of alerts are differents the older One is an "Alert log" and the new one is an "Alert manager". Can you help please ? Thank you very much. |
 Alert Log SCv997.jpg / V - Attached On 2013-08-19 13:23:01 UTC - Size: 68.07 KB - 692 views Alert Manager SC v1011.jpg / V - Attached On 2013-08-19 13:23:17 UTC - Size: 116.03 KB - 454 views Crash with SC v1011.jpg / V - Attached On 2013-08-19 13:24:57 UTC - Size: 655.69 KB - 448 views |
| [2013-08-19 16:49:43] |
| |
|
you can go back to your previous version 997 and use backup chartbooks by following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook We will look into this abnormal shutdown problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: