Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 17:58:24 +0000



Charts not updating correctly

View Count: 2310

[2013-04-02 22:02:47]
Carol Rutherford - Posts: 66
Brokers data feed. My problem is that some of my charts are different regarding the S1 s2 s3 r1 r2 r3 and pp compared to the others in the room. Some of the charts will match but others won't. I am up to date with the downloads on IB and the latest Java so that should be in order. The charts are all set to the same start and ending time as the others in the room. Any ideas to help me would be greatly appreciated.
[2013-04-02 22:08:01]
Carol Rutherford - Posts: 66
Sorry the top part of my first post got cut off. I am in a trading room in which we all use Sierra Charts with Interactive Brokers Data feed. My problem is that some of the charts are different regarding s1 s2 s3 r1 r2 r3 pp compared to others in the room. Some of the charts will match but others won't. I am up to date with the latest downloads on IB and run the latest JAVA update so that should be in order. The charts are all set to the same start and end time as others in the room. any ideas to help me would be greatly appreciated.
[2013-04-02 22:43:24]
Sierra Chart Engineering - Posts: 104368
This is the relevant help topic for this:
http://www.sierrachart.com/index.php?l=doc/helpdetails65.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account