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Direct MessagesDate/Time: Mon, 20 May 2024 19:18:01 +0000
Continuous Charts Download Failing - Separate User
View Count: 875
| [2017-03-29 09:41:17] |
| infpz - Posts: 826 |
|
Getting "Download Failed" after a long delay: Reading Internal Order ID file. | 2017-03-28 08:13:21 Reading Trade Orders file. | 2017-03-28 08:13:21 Reading Trade Positions file. | 2017-03-28 08:13:21 Software version: 1522 | 2017-03-28 08:13:21 Uses New Spreadsheets | 2017-03-28 08:13:21 Enabled for: Advanced Features. | 2017-03-28 08:13:21 Enabled for: Advanced Features 2. | 2017-03-28 08:13:21 Enabled for: Sierra Chart Historical Data Service. | 2017-03-28 08:13:21 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-28 08:13:21 Current selected Data/Trading service: TransAct Trading | 2017-03-28 08:13:21 Chart Update Interval: 500 | 2017-03-28 08:13:21 Service username command line set: MJ*** | 2017-03-28 08:13:21 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-28 08:13:21 2017-03-28 08:13:28 Local computer time | 2017-03-28 08:13:21 2017-03-28 13:13:28 Local computer time in UTC | 2017-03-28 08:13:21 2017-03-28 08:13:28 Local computer time in SC Time Zone | 2017-03-28 08:13:21 2017-03-28 13:13:24 Server time in UTC | 2017-03-28 08:13:21 Local computer UTC time and Server UTC time difference: 3 seconds. | 2017-03-28 08:13:21 Program path: C:\SierraChart\SierraChartTransActMA\ | 2017-03-28 08:13:21 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2017-03-28 08:13:21 OS Version Number: 6.2 | 2017-03-28 08:13:21 Locale Setting: C | 2017-03-28 08:13:21 Checking for new symbol settings for service code ta | 2017-03-28 08:13:21 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-28 08:13:21 Symbol settings are up-to-date for ta | 2017-03-28 08:13:29 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-03-28 08:13:30 Files to Open on Start up | Opening file: Mikes Charts.cht | 2017-03-28 08:13:32 ESM7 [C] 15 Min #3 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] 30 Min #4 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] 240 Min #5 | Reloading chart. | 2017-03-28 08:13:32 ADR-NYSE 5 Min #6 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] 60 Min #10 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] 5 Min #12 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] Weekly #1 | Performing historical Daily data download for symbol ESM7 starting at last date in file. | 2017-03-28 08:13:32 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-28 08:13:32 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-03-28 08:13:32 ESM7 [C] Weekly #1 | Waiting for historical downloads to complete with the IDs: 1, | 2017-03-28 08:13:32 ESM7 [C] #9 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [C] 2 Min #13 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 08:13:32 ESM7 [CB] Daily #2 | Waiting for historical downloads to complete with the IDs: 1, | 2017-03-28 08:13:32 ESM7 [C] 2.00 Range #15 | Reloading chart. | 2017-03-28 08:13:32 HD Request # 2 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-03-23. Service: ta | 2017-03-28 08:13:32 Historical data download counter reset. | 2017-03-28 08:13:32 HD Request # 2 | Requesting historical Daily data for ESM17 starting at 2017-03-22 | 2017-03-28 08:13:32 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-28 08:13:32 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 08:13:32 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-28 08:13:32 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 08:13:36 HD Request # 3 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 08:13:36 HD Request # 3 | Download start date-time: 2017-03-24 15:59:59.000 | 2017-03-28 08:13:36 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 08:13:36 HTTP connection to ds01.ddfplus.com:80 (5) | Creating socket. | 2017-03-28 08:13:36 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-03-28 08:13:36 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-03-28 08:13:36 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-03-28 08:13:36 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 08:13:36 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-03-28 08:13:36 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2017-03-28 08:13:36 Socket (6) | Creating socket. | 2017-03-28 08:13:36 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-03-28 08:13:36 HD Request # 3 | Sending historical data logon request message. | 2017-03-28 08:13:36 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-03-24 15:59:59. Record interval: 0. Symbol: ESM7 | 2017-03-28 08:13:37 Socket (6) | Initiating close of socket by core. | 2017-03-28 08:13:37 The network socket for historical data has been closed. | 2017-03-28 08:13:37 HD Request # 3 | Historical data for ESM7 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 08:13:37 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-03-28 08:13:37 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 08:13:37 HD Request # 3 | Intraday download COMPLETE for ESM7. Completion time: 2s. Unique request ID: 2 | 2017-03-28 08:13:37 Removed historical data download ID 2 | 2017-03-28 08:13:37 HD Request # 4 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2017-03-28 08:13:37 HD Request # 4 | Download start date-time: 2017-03-24 16:31:23.000 | 2017-03-28 08:13:37 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 08:13:37 Socket (6) | Socket gracefully closed by remote side. | 2017-03-28 08:13:37 Socket (6) | Closed. | 2017-03-28 08:13:37 Socket (7) | Creating socket. | 2017-03-28 08:13:37 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-03-28 08:13:37 HD Request # 4 | Sending historical data logon request message. | 2017-03-28 08:13:37 HD Request # 4 | Requesting Intraday data. Start date-time: 2017-03-24 16:31:23. Record interval: 0. Symbol: ADR-NYSE | 2017-03-28 08:13:37 HD Request # 4 | Decompressing data. | 2017-03-28 08:13:37 TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2017-03-28 08:13:37 HD Request # 4 | Receiving Intraday data for ADR-NYSE starting at 2017-03-24 16:31:23 | 2017-03-28 08:13:37 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-03-24 16:31:33 | 2017-03-28 08:13:37 HD Request # 4 | Historical data for ADR-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 08:13:38 Socket (7) | Initiating close of socket by core. | 2017-03-28 08:13:38 The network socket for historical data has been closed. | 2017-03-28 08:13:38 Socket (7) | Shutdown started. Waiting for graceful close. | 2017-03-28 08:13:38 HD Request # 4 | Received 47100 records from 2017-03-24 16:31:23 to 2017-03-28 08:13:36 (3.7 days) and wrote 47099 records for ADR-NYSE | 2017-03-28 08:13:38 HD Request # 4 | Intraday download COMPLETE for ADR-NYSE. Completion time: 0s. Unique request ID: 3 | 2017-03-28 08:13:38 Removed historical data download ID 3 | 2017-03-28 08:13:38 Socket (7) | Socket gracefully closed by remote side. | 2017-03-28 08:13:38 Socket (7) | Closed. | 2017-03-28 08:13:38 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-03-28 08:13:39 DTC Client (8) | Creating socket. | 2017-03-28 08:13:39 TransAct Trading | Connected to server. | 2017-03-28 08:13:40 TransAct Trading | Starting socket receive thread. | 2017-03-28 08:13:40 TransAct Trading | Sending logon request message. | 2017-03-28 08:13:41 ESM7 [C] 15 Min #3 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:45:00. Filename: ESM7.scid | 2017-03-28 08:13:44 TransAct Trading | Received logon response. | 2017-03-28 08:13:45 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-03-28 08:13:45 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-03-28 08:13:45 TransAct Trading | Successfully connected. Operation Successful. | 2017-03-28 08:13:45 TransAct Trading | Trading is not supported. | 2017-03-28 08:13:45 TransAct Trading | Connected to data and trading server. | 2017-03-28 08:13:45 TransAct Trading | Starting real-time market data updates for: ESM7. ID: 1 | 2017-03-28 08:13:45 TransAct Trading | Requesting security definition data for: ESM7. ID: 1 | 2017-03-28 08:13:45 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 08:13:45 Delaying start of download for ESM7 | 2017-03-28 08:13:45 SC DTC Data | Starting real-time market data updates for: ADR-NYSE. ID: 2 | 2017-03-28 08:13:45 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-03-28 08:13:45 SC DTC Data | Requesting security definition data for: ADR-NYSE. ID: 2 | 2017-03-28 08:13:45 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2017-03-28 08:13:45 DTC Client (9) | Creating socket. | 2017-03-28 08:13:45 SC DTC Data | Connected to server. | 2017-03-28 08:13:45 SC DTC Data | Starting socket receive thread. | 2017-03-28 08:13:45 SC DTC Data | Sending Encoding Request to server | 2017-03-28 08:13:45 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-03-28 08:13:46 SC DTC Data | Sending logon request message. | 2017-03-28 08:13:46 TransAct Trading | Starting real-time market data updates for: NQM7. ID: 3 | 2017-03-28 08:13:46 TransAct Trading | Requesting security definition data for: NQM7. ID: 3 | 2017-03-28 08:13:46 TransAct Trading | Starting real-time market data updates for: YMM7. ID: 4 | 2017-03-28 08:13:46 TransAct Trading | Requesting security definition data for: YMM7. ID: 4 | 2017-03-28 08:13:46 TransAct Trading | Starting real-time market data updates for: TFM7. ID: 5 | 2017-03-28 08:13:46 TransAct Trading | Requesting security definition data for: TFM7. ID: 5 | 2017-03-28 08:13:46 Symbol Error - NQM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 08:13:46 Symbol Error - YMM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 08:13:46 Symbol Error - TFM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 08:13:46 SC DTC Data | Received logon response. | 2017-03-28 08:13:46 SC DTC Data | Server Name: SC Realtime Server. | 2017-03-28 08:13:46 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-03-28 08:13:46 SC DTC Data | Successfully connected. | 2017-03-28 08:13:46 SC DTC Data | Trading is not supported. | 2017-03-28 08:13:46 SC DTC Data | Restarting real-time data updates for symbol: ADR-NYSE | 2017-03-28 08:13:46 Delaying start of download for ESM7 | 2017-03-28 08:13:46 SC DTC Data | Received security definition for symbol ADR-NYSE | 2017-03-28 08:13:46 HD Request # 5 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 08:13:50 HD Request # 5 | Download start date-time: 2017-03-24 15:59:59.000 | 2017-03-28 08:13:50 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 08:13:50 Socket (10) | Creating socket. | 2017-03-28 08:13:50 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-03-28 08:13:51 HD Request # 5 | Sending historical data logon request message. | 2017-03-28 08:13:51 HD Request # 5 | Requesting Intraday data. Start date-time: 2017-03-24 15:59:59. Record interval: 0. Symbol: ESM7 | 2017-03-28 08:13:51 HD Request # 5 | Decompressing data. | 2017-03-28 08:13:51 HD Request # 5 | Receiving Intraday data for ESM7 starting at 2017-03-24 15:59:59 | 2017-03-28 08:13:51 HD Request # 5 | Timestamp of first Intraday data file record written: 2017-03-26 17:00:00 | 2017-03-28 08:13:51 Socket (10) | Initiating close of socket by core. | 2017-03-28 08:13:56 The network socket for historical data has been closed. | 2017-03-28 08:13:56 Socket (10) | Shutdown started. Waiting for graceful close. | 2017-03-28 08:13:56 Socket (10) | Socket gracefully closed by remote side. | 2017-03-28 08:13:56 Socket (10) | Closed. | 2017-03-28 08:13:56 HD Request # 5 | Received 556424 records from 2017-03-24 15:59:59 to 2017-03-28 08:13:48 (3.7 days) and wrote 556411 records for ESM7 | 2017-03-28 08:13:56 Added 1 Time and Sales records to Intraday data file for ESM7 after download. | 2017-03-28 08:13:56 HD Request # 5 | Intraday download COMPLETE for ESM7. Completion time: 6s. Unique request ID: 4 | 2017-03-28 08:13:56 Removed historical data download ID 4 | 2017-03-28 08:13:56 Real-time Intraday chart data file updates started for ESM7 | 2017-03-28 08:13:56 Intraday chart data file opened for ESM7 | 2017-03-28 08:13:56 HD Request # 6 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2017-03-28 08:13:56 HD Request # 6 | Download start date-time: 2017-03-28 08:13:36.000 | 2017-03-28 08:13:56 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 08:13:56 Socket (11) | Creating socket. | 2017-03-28 08:13:56 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-03-28 08:13:56 HD Request # 6 | Sending historical data logon request message. | 2017-03-28 08:13:56 HD Request # 6 | Requesting Intraday data. Start date-time: 2017-03-28 08:13:36. Record interval: 0. Symbol: ADR-NYSE | 2017-03-28 08:13:56 HD Request # 6 | Decompressing data. | 2017-03-28 08:13:56 HD Request # 6 | Receiving Intraday data for ADR-NYSE starting at 2017-03-28 08:13:36 | 2017-03-28 08:13:56 HD Request # 6 | Timestamp of first Intraday data file record written: 2017-03-28 08:13:37 | 2017-03-28 08:13:56 Socket (11) | Initiating close of socket by core. | 2017-03-28 08:13:56 The network socket for historical data has been closed. | 2017-03-28 08:13:56 Socket (11) | Shutdown started. Waiting for graceful close. | 2017-03-28 08:13:56 HD Request # 6 | Received 19 records from 2017-03-28 08:13:36 to 2017-03-28 08:13:56 (20.0 seconds) and wrote 18 records for ADR-NYSE | 2017-03-28 08:13:56 Added 1 Time and Sales records to Intraday data file for ADR-NYSE after download. | 2017-03-28 08:13:56 HD Request # 6 | Intraday download COMPLETE for ADR-NYSE. Completion time: 0s. Unique request ID: 5 | 2017-03-28 08:13:56 Removed historical data download ID 5 | 2017-03-28 08:13:56 Real-time Intraday chart data file updates started for ADR-NYSE | 2017-03-28 08:13:56 Intraday chart data file opened for ADR-NYSE | 2017-03-28 08:13:56 Socket (11) | Socket gracefully closed by remote side. | 2017-03-28 08:13:56 Socket (11) | Closed. | 2017-03-28 08:13:56 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ESM7.scid | 2017-03-28 08:14:04 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ADR-NYSE.scid | 2017-03-28 08:14:04 ESM7 [C] 30 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:30:00. Filename: ESM7.scid | 2017-03-28 08:14:06 HTTP connection to ds01.ddfplus.com:80 (5) | Socket gracefully closed by remote side. | 2017-03-28 08:14:36 HTTP connection to ds01.ddfplus.com:80 (5) | Received socket Close event | 2017-03-28 08:14:36 HTTP connection to ds01.ddfplus.com:80 (5) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 08:14:36 HTTP connection to ds01.ddfplus.com:80 (5) | Initiating close of socket by core. | 2017-03-28 08:14:36 HD Request # 2 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 08:14:36 HTTP connection to ds01.ddfplus.com:80 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 08:14:36 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 08:14:36 HD Request # 2 | Daily download COMPLETE for ESM7. Completion time: 1m 1s. Unique request ID: 1 | 2017-03-28 08:14:36 Removed historical data download ID 1 | 2017-03-28 08:14:36 HTTP connection to ds01.ddfplus.com:80 (5) | Closed. | 2017-03-28 08:14:36 ESM7 [C] Weekly #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 08:14:36 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 08:14:36 ESM7 [CB] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 08:14:36 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 08:14:36 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 08:14:37 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 08:14:37 ESM7 [C] 60 Min #10 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:00:00. Filename: ESM7.scid | 2017-03-28 08:14:45 ESM7 [C] 240 Min #5 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-21 21:00:00. Filename: ESM7.scid | 2017-03-28 08:15:15 ESM7 [C] 14400 Trades #1 | Reloading chart. | 2017-03-28 08:22:33 ESM7 [C] 3600 Trades #2 | Reloading chart. | 2017-03-28 08:22:33 ESM7 [C] 1000 Trades #3 | Reloading chart. | 2017-03-28 08:22:33 ESM7 [C] 1500 Trades #5 | Reloading chart. | 2017-03-28 08:22:33 ESM7 [C] 30000 Trades #7 | Reloading chart. | 2017-03-28 08:22:33 ESM7 [C] 500 Trades #8 | Reloading chart. | 2017-03-28 08:22:33 ADR-NYSE [C] 5 Min #10 | Reloading chart. | 2017-03-28 08:22:33 ADR-NYSE [C] 5 Min #10 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2017-03-28 08:22:33 ADR-NYSE [C] 5 Min #10 | There are no continuous futures contract symbols. Loading data normally. | 2017-03-28 08:22:33 ESM7 [C] Renko 4t #11 | Reloading chart. | 2017-03-28 08:22:33 Received exit request over UDP. | 2017-03-28 09:20:38 * GCJ7 [CB] Daily #1 | Reloading chart. | 2017-03-28 09:23:55 GCJ7 [CB] Daily #1 | Performing historical Daily data download for symbol GCJ7 starting at last date in file. | 2017-03-28 09:23:55 GCJ7 [CB] Daily #1 | Waiting for historical downloads to complete with the IDs: 6, | 2017-03-28 09:23:55 CLK7 [CB] Daily #2 | Reloading chart. | 2017-03-28 09:23:55 CLK7 [CB] Daily #2 | Performing historical Daily data download for symbol CLK7 starting at last date in file. | 2017-03-28 09:23:55 CLK7 [CB] Daily #2 | Waiting for historical downloads to complete with the IDs: 7, | 2017-03-28 09:23:55 HD Request # 7 | Downloading Historical Daily chart data for GCJ7. Starting date: 2017-03-22. Service: ta | 2017-03-28 09:23:55 HD Request # 7 | Requesting historical Daily data for GCJ17 starting at 2017-03-21 | 2017-03-28 09:23:55 HTTP connection to ds01.ddfplus.com:80 (47) | Creating socket. | 2017-03-28 09:23:55 HTTP connection to ds01.ddfplus.com:80 (47) | Socket gracefully closed by remote side. | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (47) | Received socket Close event | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (47) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (47) | Initiating close of socket by core. | 2017-03-28 09:24:57 HD Request # 7 | Error downloading historical Daily data for GCJ7. HTTP error when downloading from SC Historical Data service | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (47) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 09:24:57 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCJ7 | 2017-03-28 09:24:57 HD Request # 7 | Daily download COMPLETE for GCJ7. Completion time: 1m. Unique request ID: 6 | 2017-03-28 09:24:57 Removed historical data download ID 6 | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (47) | Closed. | 2017-03-28 09:24:57 HD Request # 8 | Downloading Historical Daily chart data for CLK7. Starting date: 2017-03-22. Service: ta | 2017-03-28 09:24:57 HD Request # 8 | Requesting historical Daily data for CLK17 starting at 2017-03-21 | 2017-03-28 09:24:57 HTTP connection to ds01.ddfplus.com:80 (48) | Creating socket. | 2017-03-28 09:24:57 HD Request # 8 | Receiving historical Daily data for CLK7 starting at 2017-03-22 | 2017-03-28 09:24:57 HD Request # 8 | Writing historical Daily data to the file CLK7.dly | 2017-03-28 09:24:57 HD Request # 8 | Received 6 records from 2017-03-22 00:00:00 to 2017-03-28 00:00:00 (7.0 days) and wrote 5 records for CLK7 | 2017-03-28 09:24:57 HD Request # 8 | Daily download COMPLETE for CLK7. Completion time: 1s. Unique request ID: 7 | 2017-03-28 09:24:57 Removed historical data download ID 7 | 2017-03-28 09:24:57 CLK7 [CB] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 09:24:57 CLK7 [CB] Daily #2 | Reloading chart. | 2017-03-28 09:24:57 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-02-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:24:57 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-03-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:24:57 GCJ7 [CB] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 09:24:58 GCJ7 [CB] Daily #1 | Reloading chart. | 2017-03-28 09:24:58 CLK7 [CB] Daily #2 | Reloading chart. | 2017-03-28 09:24:58 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-02-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:24:58 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-03-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:24:58 GCJ7 [CB] Daily #1 | Reloading chart. | 2017-03-28 09:25:01 TransAct Trading | Starting real-time market data updates for: CLK7. ID: 7 | 2017-03-28 09:25:01 TransAct Trading | Requesting security definition data for: CLK7. ID: 7 | 2017-03-28 09:25:01 HD Request # 9 | Downloading Historical Daily chart data for CLK7. Starting date: 2017-03-27. Service: ta | 2017-03-28 09:25:01 HD Request # 9 | Requesting historical Daily data for CLK17 starting at 2017-03-26 | 2017-03-28 09:25:01 Symbol Error - CLK7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 09:25:01 TransAct Trading | Starting real-time market data updates for: GCJ7. ID: 6 | 2017-03-28 09:25:01 TransAct Trading | Requesting security definition data for: GCJ7. ID: 6 | 2017-03-28 09:25:01 Symbol Error - GCJ7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 09:25:01 HTTP connection to ds01.ddfplus.com:80 (48) | Socket gracefully closed by remote side. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (48) | Received socket Close event | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (48) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (48) | Initiating close of socket by core. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (48) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (48) | Closed. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (50) | Creating socket. | 2017-03-28 09:26:02 HD Request # 9 | Receiving historical Daily data for CLK7 starting at 2017-03-27 | 2017-03-28 09:26:02 HD Request # 9 | Writing historical Daily data to the file CLK7.dly | 2017-03-28 09:26:02 HD Request # 9 | Received 2 records from 2017-03-27 00:00:00 to 2017-03-28 00:00:00 (2.0 days) and wrote 2 records for CLK7 | 2017-03-28 09:26:02 HD Request # 9 | Daily download COMPLETE for CLK7. Completion time: 1m 1s. Unique request ID: 8 | 2017-03-28 09:26:02 Removed historical data download ID 8 | 2017-03-28 09:26:02 HD Request # 10 | Downloading Historical Daily chart data for GCJ7. Starting date: 2017-03-22. Service: ta | 2017-03-28 09:26:02 HD Request # 10 | Requesting historical Daily data for GCJ17 starting at 2017-03-21 | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (50) | Initiating close of socket by core. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (50) | Shutdown started. Waiting for graceful close. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (51) | Creating socket. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (50) | Socket gracefully closed by remote side. | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (50) | Closed. | 2017-03-28 09:26:02 CLK7 [CB] Daily #2 | Reloading chart. | 2017-03-28 09:26:02 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-02-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:26:02 CLK7 [CB] Daily #2 | Error while getting daily open price with date 2017-03-20 from file. C:\SierraChart\SierraChartTransActMA\Data\CLJ17.dly. Error: Date not found | 2017-03-28 09:26:02 HTTP connection to ds01.ddfplus.com:80 (51) | Socket gracefully closed by remote side. | 2017-03-28 09:27:02 HTTP connection to ds01.ddfplus.com:80 (51) | Received socket Close event | 2017-03-28 09:27:02 HTTP connection to ds01.ddfplus.com:80 (51) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 09:27:02 HTTP connection to ds01.ddfplus.com:80 (51) | Initiating close of socket by core. | 2017-03-28 09:27:02 HD Request # 10 | Error downloading historical Daily data for GCJ7. HTTP error when downloading from SC Historical Data service | 2017-03-28 09:27:02 HTTP connection to ds01.ddfplus.com:80 (51) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 09:27:02 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCJ7 | 2017-03-28 09:27:02 HD Request # 10 | Daily download COMPLETE for GCJ7. Completion time: 1m. Unique request ID: 9 | 2017-03-28 09:27:02 Removed historical data download ID 9 | 2017-03-28 09:27:02 HTTP connection to ds01.ddfplus.com:80 (51) | Closed. | 2017-03-28 09:27:02 GCJ7 [CB] Daily #1 | Reloading chart. | 2017-03-28 09:27:02 HD Request # 11 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-01-30. Service: ta | 2017-03-28 15:58:33 HD Request # 11 | Requesting historical Daily data for ESM17 starting at 2017-01-29 | 2017-03-28 15:58:33 HTTP connection to ds01.ddfplus.com:80 (253) | Creating socket. | 2017-03-28 15:58:33 HTTP connection to ds01.ddfplus.com:80 (253) | Socket gracefully closed by remote side. | 2017-03-28 15:59:33 HTTP connection to ds01.ddfplus.com:80 (253) | Received socket Close event | 2017-03-28 15:59:33 HTTP connection to ds01.ddfplus.com:80 (253) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 15:59:33 HTTP connection to ds01.ddfplus.com:80 (253) | Initiating close of socket by core. | 2017-03-28 15:59:33 HD Request # 11 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 15:59:33 HTTP connection to ds01.ddfplus.com:80 (253) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 15:59:33 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 15:59:33 HD Request # 11 | Daily download COMPLETE for ESM7. Completion time: 1m. Unique request ID: 10 | 2017-03-28 15:59:33 Removed historical data download ID 10 | 2017-03-28 15:59:33 HTTP connection to ds01.ddfplus.com:80 (253) | Closed. | 2017-03-28 15:59:33 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 15:59:33 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 15:59:35 HD Request # 12 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-01-25. Service: ta | 2017-03-28 16:01:22 HD Request # 12 | Requesting historical Daily data for ESM17 starting at 2017-01-24 | 2017-03-28 16:01:22 HTTP connection to ds01.ddfplus.com:80 (255) | Creating socket. | 2017-03-28 16:01:22 HTTP connection to ds01.ddfplus.com:80 (255) | Socket gracefully closed by remote side. | 2017-03-28 16:02:22 HTTP connection to ds01.ddfplus.com:80 (255) | Received socket Close event | 2017-03-28 16:02:22 HTTP connection to ds01.ddfplus.com:80 (255) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 16:02:22 HTTP connection to ds01.ddfplus.com:80 (255) | Initiating close of socket by core. | 2017-03-28 16:02:22 HD Request # 12 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 16:02:22 HTTP connection to ds01.ddfplus.com:80 (255) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 16:02:22 HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 16:02:22 HD Request # 12 | Daily download COMPLETE for ESM7. Completion time: 1m. Unique request ID: 11 | 2017-03-28 16:02:22 Removed historical data download ID 11 | 2017-03-28 16:02:22 HTTP connection to ds01.ddfplus.com:80 (255) | Closed. | 2017-03-28 16:02:22 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 16:02:23 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 16:02:23 The above has been sent to support. | 2017-03-28 16:19:33 * HTTP connection to www.sierrachart.com:80 (266) | Creating socket. | 2017-03-28 16:19:33 HTTP connection to www.sierrachart.com:80 (266) | Socket gracefully closed by remote side. | 2017-03-28 16:19:55 HTTP connection to www.sierrachart.com:80 (266) | Received socket Close event | 2017-03-28 16:19:55 HTTP connection to www.sierrachart.com:80 (266) | Adding bytes from final send buffer from buffered socket: 46560 | 2017-03-28 16:19:55 HTTP connection to www.sierrachart.com:80 (266) | Initiating close of socket by core. | 2017-03-28 16:19:55 There was a problem sending the Message Log. Please go to https://www.sierrachart.com/?CAID=tafma for additional support. | 2017-03-28 16:19:55 * HTTP connection to www.sierrachart.com:80 (266) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 16:19:55 HTTP connection to www.sierrachart.com:80 (266) | Closed. | 2017-03-28 16:19:55 The above has been sent to support. | 2017-03-28 16:21:51 * HTTP connection to www.sierrachart.com:80 (268) | Creating socket. | 2017-03-28 16:21:51 Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\SierraChartTransActMA\Data\MessageLogAnalysis.htm | 2017-03-28 16:21:54 HTTP connection to www.sierrachart.com:80 (268) | Socket gracefully closed by remote side. | 2017-03-28 16:21:58 HTTP connection to www.sierrachart.com:80 (268) | Received socket Close event | 2017-03-28 16:21:58 HTTP connection to www.sierrachart.com:80 (268) | Initiating close of socket by core. | 2017-03-28 16:21:58 HTTP connection to www.sierrachart.com:80 (268) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 16:21:58 HTTP connection to www.sierrachart.com:80 (268) | Closed. | 2017-03-28 16:21:58 |
| [2017-03-29 10:15:00] |
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We need more time to study this. Have them update to the current version following these instructions and see if it makes any difference: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-29 10:31:04] |
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Other than the Windows firewall is the user running any other firewall or security software? If so, have them temporarily disable it and restart Sierra Chart and see if that makes a difference. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-29 11:19:16] |
| infpz - Posts: 826 |
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No change - here is a new message log: Reading Internal Order ID file. | 2017-03-28 21:25:36 Reading Trade Orders file. | 2017-03-28 21:25:36 Reading Trade Positions file. | 2017-03-28 21:25:36 Software version: 1522 | 2017-03-28 21:25:36 Uses New Spreadsheets | 2017-03-28 21:25:36 Enabled for: Advanced Features. | 2017-03-28 21:25:36 Enabled for: Advanced Features 2. | 2017-03-28 21:25:36 Enabled for: Sierra Chart Historical Data Service. | 2017-03-28 21:25:36 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-28 21:25:36 Current selected Data/Trading service: TransAct Trading | 2017-03-28 21:25:36 Chart Update Interval: 500 | 2017-03-28 21:25:36 Service username command line set: MJ*** | 2017-03-28 21:25:36 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-28 21:25:36 2017-03-28 21:25:52 Local computer time | 2017-03-28 21:25:36 2017-03-29 02:25:52 Local computer time in UTC | 2017-03-28 21:25:36 2017-03-28 21:25:52 Local computer time in SC Time Zone | 2017-03-28 21:25:36 Program path: C:\SierraChart\SierraChartTransActMA\ | 2017-03-28 21:25:36 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2017-03-28 21:25:36 OS Version Number: 6.2 | 2017-03-28 21:25:36 Locale Setting: C | 2017-03-28 21:25:36 Checking for new symbol settings for service code ta | 2017-03-28 21:25:36 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-03-28 21:25:36 Symbol settings are up-to-date for ta | 2017-03-28 21:25:53 Files to Open on Start up | Opening file: Mikes Charts.cht | 2017-03-28 21:25:55 ESM7 [C] 15 Min #3 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] 30 Min #4 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] 240 Min #5 | Reloading chart. | 2017-03-28 21:25:55 ADR-NYSE 5 Min #6 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] 60 Min #10 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] 5 Min #12 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] Weekly #1 | Performing historical Daily data download for symbol ESM7 starting at last date in file. | 2017-03-28 21:25:55 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-03-28 21:25:55 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-03-28 21:25:55 ESM7 [C] Weekly #1 | Waiting for historical downloads to complete with the IDs: 1, | 2017-03-28 21:25:55 ESM7 [C] #9 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [C] 2 Min #13 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 21:25:55 ESM7 [CB] Daily #2 | Waiting for historical downloads to complete with the IDs: 1, | 2017-03-28 21:25:55 ESM7 [C] 2.00 Range #15 | Reloading chart. | 2017-03-28 21:25:55 HD Request # 2 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-03-23. Service: ta | 2017-03-28 21:25:55 Historical data download counter reset. | 2017-03-28 21:25:55 HD Request # 2 | Requesting historical Daily data for ESM17 starting at 2017-03-22 | 2017-03-28 21:25:55 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-03-28 21:25:55 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 21:25:55 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-03-28 21:25:55 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 21:26:02 HD Request # 3 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 21:26:02 HD Request # 3 | Download start date-time: 2017-03-28 17:34:30.000 | 2017-03-28 21:26:02 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 21:26:02 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2017-03-28 21:26:02 TransAct Trading | Starting server: C:\SierraChart\SierraChartTransActMA\Transact\TransactToSierraBridge.exe | 2017-03-28 21:26:02 HTTP connection to ds01.ddfplus.com:80 (4) | Creating socket. | 2017-03-28 21:26:02 Socket (5) | Creating socket. | 2017-03-28 21:26:02 HD Request # 3 | Setting DTC encoding to Binary VLS | 2017-03-28 21:26:02 HD Request # 3 | Sending historical data logon request message. | 2017-03-28 21:26:02 HD Request # 3 | Requesting Intraday data. Start date-time: 2017-03-28 17:34:30. Record interval: 0. Symbol: ESM7 | 2017-03-28 21:26:02 Socket (5) | Initiating close of socket by core. | 2017-03-28 21:26:02 The network socket for historical data has been closed. | 2017-03-28 21:26:02 Socket (5) | Shutdown started. Waiting for graceful close. | 2017-03-28 21:26:02 Socket (5) | Socket gracefully closed by remote side. | 2017-03-28 21:26:02 Socket (5) | Closed. | 2017-03-28 21:26:02 HD Request # 3 | Historical data for ESM7 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 21:26:02 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 21:26:02 HD Request # 3 | Intraday download COMPLETE for ESM7. Completion time: 2s. Unique request ID: 2 | 2017-03-28 21:26:02 Removed historical data download ID 2 | 2017-03-28 21:26:02 HD Request # 4 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2017-03-28 21:26:02 HD Request # 4 | Download start date-time: 2017-03-28 17:34:25.000 | 2017-03-28 21:26:02 HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 21:26:02 Socket (6) | Creating socket. | 2017-03-28 21:26:02 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-03-28 21:26:02 HD Request # 4 | Sending historical data logon request message. | 2017-03-28 21:26:02 HD Request # 4 | Requesting Intraday data. Start date-time: 2017-03-28 17:34:25. Record interval: 0. Symbol: ADR-NYSE | 2017-03-28 21:26:02 HD Request # 4 | Decompressing data. | 2017-03-28 21:26:02 HD Request # 4 | Receiving Intraday data for ADR-NYSE starting at 2017-03-28 17:34:25 | 2017-03-28 21:26:02 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-03-28 17:34:36 | 2017-03-28 21:26:02 Socket (6) | Initiating close of socket by core. | 2017-03-28 21:26:02 The network socket for historical data has been closed. | 2017-03-28 21:26:02 Socket (6) | Shutdown started. Waiting for graceful close. | 2017-03-28 21:26:02 Socket (6) | Socket gracefully closed by remote side. | 2017-03-28 21:26:02 Socket (6) | Closed. | 2017-03-28 21:26:02 HD Request # 4 | Historical data for ADR-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-03-28 21:26:02 HD Request # 4 | Received 1545 records from 2017-03-28 17:34:25 to 2017-03-28 19:00:06 (85.7 minutes) and wrote 1544 records for ADR-NYSE | 2017-03-28 21:26:02 HD Request # 4 | Intraday download COMPLETE for ADR-NYSE. Completion time: 1s. Unique request ID: 3 | 2017-03-28 21:26:02 Removed historical data download ID 3 | 2017-03-28 21:26:02 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2017-03-28 21:26:05 DTC Client (7) | Creating socket. | 2017-03-28 21:26:05 TransAct Trading | Connected to server. | 2017-03-28 21:26:05 TransAct Trading | Starting socket receive thread. | 2017-03-28 21:26:05 TransAct Trading | Sending logon request message. | 2017-03-28 21:26:06 ESM7 [C] 15 Min #3 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:45:00. Filename: ESM7.scid | 2017-03-28 21:26:06 TransAct Trading | Received logon response. | 2017-03-28 21:26:10 TransAct Trading | Server Name: Transact Futures/TransactToSierraBridge/. | 2017-03-28 21:26:10 TransAct Trading | Server protocol version: 4. Client protocol version: 7 | 2017-03-28 21:26:10 TransAct Trading | Successfully connected. Operation Successful. | 2017-03-28 21:26:10 TransAct Trading | Trading is not supported. | 2017-03-28 21:26:10 TransAct Trading | Connected to data and trading server. | 2017-03-28 21:26:10 TransAct Trading | Starting real-time market data updates for: ESM7. ID: 1 | 2017-03-28 21:26:10 TransAct Trading | Requesting security definition data for: ESM7. ID: 1 | 2017-03-28 21:26:10 Intraday data recording state for symbol ESM7 is set to download 'Pending'. | 2017-03-28 21:26:10 Delaying start of download for ESM7 | 2017-03-28 21:26:10 TransAct Trading | Starting real-time market data updates for: NQM7. ID: 2 | 2017-03-28 21:26:11 TransAct Trading | Requesting security definition data for: NQM7. ID: 2 | 2017-03-28 21:26:11 TransAct Trading | Starting real-time market data updates for: YMM7. ID: 3 | 2017-03-28 21:26:11 TransAct Trading | Requesting security definition data for: YMM7. ID: 3 | 2017-03-28 21:26:11 TransAct Trading | Starting real-time market data updates for: TFM7. ID: 4 | 2017-03-28 21:26:11 TransAct Trading | Requesting security definition data for: TFM7. ID: 4 | 2017-03-28 21:26:11 Symbol Error - NQM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 21:26:11 Symbol Error - YMM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 21:26:11 Symbol Error - TFM7 is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2017-03-28 21:26:11 SC DTC Data | Starting real-time market data updates for: ADR-NYSE. ID: 5 | 2017-03-28 21:26:11 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-03-28 21:26:11 SC DTC Data | Requesting security definition data for: ADR-NYSE. ID: 5 | 2017-03-28 21:26:11 Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2017-03-28 21:26:11 DTC Client (8) | Creating socket. | 2017-03-28 21:26:11 SC DTC Data | Connected to server. | 2017-03-28 21:26:11 SC DTC Data | Starting socket receive thread. | 2017-03-28 21:26:11 SC DTC Data | Sending Encoding Request to server | 2017-03-28 21:26:11 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-03-28 21:26:11 SC DTC Data | Sending logon request message. | 2017-03-28 21:26:11 SC DTC Data | Received logon response. | 2017-03-28 21:26:12 SC DTC Data | Server Name: SC Realtime Server. | 2017-03-28 21:26:12 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-03-28 21:26:12 SC DTC Data | Successfully connected. | 2017-03-28 21:26:12 SC DTC Data | Trading is not supported. | 2017-03-28 21:26:12 SC DTC Data | Restarting real-time data updates for symbol: ADR-NYSE | 2017-03-28 21:26:12 SC DTC Data | Received security definition for symbol ADR-NYSE | 2017-03-28 21:26:12 Delaying start of download for ESM7 | 2017-03-28 21:26:13 HD Request # 5 | Downloading Intraday chart data for ESM7 to the file ESM7.scid. Service: ta | 2017-03-28 21:26:15 HD Request # 5 | Download start date-time: 2017-03-28 17:34:30.000 | 2017-03-28 21:26:15 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2017-03-28 21:26:15 Socket (9) | Creating socket. | 2017-03-28 21:26:15 HD Request # 5 | Setting DTC encoding to Binary VLS | 2017-03-28 21:26:15 HD Request # 5 | Sending historical data logon request message. | 2017-03-28 21:26:15 HD Request # 5 | Requesting Intraday data. Start date-time: 2017-03-28 17:34:30. Record interval: 0. Symbol: ESM7 | 2017-03-28 21:26:15 HD Request # 5 | Decompressing data. | 2017-03-28 21:26:16 HD Request # 5 | Receiving Intraday data for ESM7 starting at 2017-03-28 17:34:30 | 2017-03-28 21:26:16 HD Request # 5 | Timestamp of first Intraday data file record written: 2017-03-28 17:34:38 | 2017-03-28 21:26:16 Socket (9) | Initiating close of socket by core. | 2017-03-28 21:26:16 The network socket for historical data has been closed. | 2017-03-28 21:26:16 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-03-28 21:26:16 HD Request # 5 | Received 6796 records from 2017-03-28 17:34:30 to 2017-03-28 21:26:02 (3.9 hours) and wrote 6792 records for ESM7 | 2017-03-28 21:26:16 HD Request # 5 | Intraday download COMPLETE for ESM7. Completion time: 1s. Unique request ID: 4 | 2017-03-28 21:26:16 Removed historical data download ID 4 | 2017-03-28 21:26:16 Real-time Intraday chart data file updates started for ESM7 | 2017-03-28 21:26:16 Intraday chart data file opened for ESM7 | 2017-03-28 21:26:16 Delaying start of download for ADR-NYSE | 2017-03-28 21:26:16 Socket (9) | Socket gracefully closed by remote side. | 2017-03-28 21:26:16 Socket (9) | Closed. | 2017-03-28 21:26:16 HD Request # 6 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2017-03-28 21:26:17 HD Request # 6 | Download start date-time: 2017-03-28 19:00:06.000 | 2017-03-28 21:26:17 HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2017-03-28 21:26:17 Socket (10) | Creating socket. | 2017-03-28 21:26:17 HD Request # 6 | Setting DTC encoding to Binary VLS | 2017-03-28 21:26:17 HD Request # 6 | Sending historical data logon request message. | 2017-03-28 21:26:17 HD Request # 6 | Requesting Intraday data. Start date-time: 2017-03-28 19:00:06. Record interval: 0. Symbol: ADR-NYSE | 2017-03-28 21:26:17 HD Request # 6 | Decompressing data. | 2017-03-28 21:26:17 HD Request # 6 | Receiving Intraday data for ADR-NYSE starting at 2017-03-28 19:00:06 | 2017-03-28 21:26:17 Socket (10) | Initiating close of socket by core. | 2017-03-28 21:26:17 The network socket for historical data has been closed. | 2017-03-28 21:26:17 Socket (10) | Shutdown started. Waiting for graceful close. | 2017-03-28 21:26:17 HD Request # 6 | Received 1 record from 2017-03-28 19:00:06 to 2017-03-28 19:00:06 (0.0 seconds) and wrote 0 records for ADR-NYSE | 2017-03-28 21:26:17 HD Request # 6 | Intraday download COMPLETE for ADR-NYSE. Completion time: 0s. Unique request ID: 5 | 2017-03-28 21:26:17 Removed historical data download ID 5 | 2017-03-28 21:26:17 Real-time Intraday chart data file updates started for ADR-NYSE | 2017-03-28 21:26:17 Intraday chart data file opened for ADR-NYSE | 2017-03-28 21:26:17 Socket (10) | Socket gracefully closed by remote side. | 2017-03-28 21:26:17 Socket (10) | Closed. | 2017-03-28 21:26:17 ESM7 [C] 30 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:30:00. Filename: ESM7.scid | 2017-03-28 21:26:21 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ESM7.scid | 2017-03-28 21:26:41 ESM7 [C] 14400 Trades #1 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 3600 Trades #2 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 1000 Trades #3 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 1500 Trades #5 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 30000 Trades #7 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 500 Trades #8 | Reloading chart. | 2017-03-28 21:26:53 ADR-NYSE [C] 5 Min #10 | Reloading chart. | 2017-03-28 21:26:53 ADR-NYSE [C] 5 Min #10 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2017-03-28 21:26:53 ADR-NYSE [C] 5 Min #10 | There are no continuous futures contract symbols. Loading data normally. | 2017-03-28 21:26:53 ESM7 [C] Renko 4t #11 | Reloading chart. | 2017-03-28 21:26:53 ESM7 [C] 60 Min #10 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-22 00:00:00. Filename: ESM7.scid | 2017-03-28 21:27:00 HTTP connection to ds01.ddfplus.com:80 (4) | Socket gracefully closed by remote side. | 2017-03-28 21:27:17 HTTP connection to ds01.ddfplus.com:80 (4) | Received socket Close event | 2017-03-28 21:27:17 HTTP connection to ds01.ddfplus.com:80 (4) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 21:27:17 HTTP connection to ds01.ddfplus.com:80 (4) | Initiating close of socket by core. | 2017-03-28 21:27:17 HD Request # 2 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 21:27:17 HTTP connection to ds01.ddfplus.com:80 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 21:27:17 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 21:27:17 HD Request # 2 | Daily download COMPLETE for ESM7. Completion time: 1m 16s. Unique request ID: 1 | 2017-03-28 21:27:17 Removed historical data download ID 1 | 2017-03-28 21:27:17 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. | 2017-03-28 21:27:17 ESM7 [CB] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 21:27:17 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 21:27:17 ESM7 [C] Weekly #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-28 21:27:24 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 21:27:24 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 21:27:24 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 21:27:25 HD Request # 7 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-03-23. Service: ta | 2017-03-28 21:27:25 HD Request # 7 | Requesting historical Daily data for ESM17 starting at 2017-03-22 | 2017-03-28 21:27:25 HTTP connection to ds01.ddfplus.com:80 (11) | Creating socket. | 2017-03-28 21:27:25 Historical Daily data request for ESM7 is discarded because a matching download is in progress and the new one is not for earlier data. | 2017-03-28 21:27:26 ESM7 [C] 240 Min #5 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2017-03-22 01:00:00. Next Bar Date Time: 2017-03-21 21:00:00. Filename: ESM7.scid | 2017-03-28 21:27:43 HTTP connection to ds01.ddfplus.com:80 (11) | Socket gracefully closed by remote side. | 2017-03-28 21:28:25 HTTP connection to ds01.ddfplus.com:80 (11) | Received socket Close event | 2017-03-28 21:28:25 HTTP connection to ds01.ddfplus.com:80 (11) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-28 21:28:25 HTTP connection to ds01.ddfplus.com:80 (11) | Initiating close of socket by core. | 2017-03-28 21:28:25 HD Request # 7 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-28 21:28:25 HTTP connection to ds01.ddfplus.com:80 (11) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-28 21:28:25 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-28 21:28:25 HD Request # 7 | Daily download COMPLETE for ESM7. Completion time: 1m. Unique request ID: 6 | 2017-03-28 21:28:25 Removed historical data download ID 6 | 2017-03-28 21:28:25 HTTP connection to ds01.ddfplus.com:80 (11) | Closed. | 2017-03-28 21:28:25 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-28 21:28:26 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-28 21:28:26 Opened cached Intraday file: C:\SierraChart\SierraChartTransActMA\Data\ADR-NYSE.scid | 2017-03-28 22:29:05 ESM7 [CB] Daily #2 | Reloading Historical Daily chart due to current quote data for new date received. | 2017-03-29 00:00:00 HD Request # 8 | Downloading Historical Daily chart data for ESM7. Starting date: 2017-03-23. Service: ta | 2017-03-29 00:00:00 HD Request # 8 | Requesting historical Daily data for ESM17 starting at 2017-03-22 | 2017-03-29 00:00:00 HTTP connection to ds01.ddfplus.com:80 (64) | Creating socket. | 2017-03-29 00:00:00 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-29 00:00:00 ESM7 [CB] Daily #2 | Waiting for historical downloads to complete with the IDs: 8, | 2017-03-29 00:00:00 HTTP connection to ds01.ddfplus.com:80 (64) | Socket gracefully closed by remote side. | 2017-03-29 00:01:00 HTTP connection to ds01.ddfplus.com:80 (64) | Received socket Close event | 2017-03-29 00:01:00 HTTP connection to ds01.ddfplus.com:80 (64) | Adding bytes from final send buffer from buffered socket: 440 | 2017-03-29 00:01:00 HTTP connection to ds01.ddfplus.com:80 (64) | Initiating close of socket by core. | 2017-03-29 00:01:00 HD Request # 8 | Error downloading historical Daily data for ESM7. HTTP error when downloading from SC Historical Data service | 2017-03-29 00:01:00 HTTP connection to ds01.ddfplus.com:80 (64) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-29 00:01:00 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESM7 | 2017-03-29 00:01:00 HTTP connection to ds01.ddfplus.com:80 (64) | Closed. | 2017-03-29 00:01:00 HD Request # 8 | Daily download COMPLETE for ESM7. Completion time: 1m. Unique request ID: 8 | 2017-03-29 00:01:00 Removed historical data download ID 8 | 2017-03-29 00:01:00 ESM7 [CB] Daily #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-03-29 00:01:00 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-29 00:01:00 ESM7 [C] Weekly #1 | Reloading chart. | 2017-03-29 00:01:00 ESM7 [CB] Daily #2 | Reloading chart. | 2017-03-29 00:01:02 A request for the latest software update has been made. | 2017-03-29 06:08:09 * HTTP connection to www.sierrachart.com:80 (192) | Creating socket. | 2017-03-29 06:08:09 The update is being downloaded in the background. When it is complete, you will be prompted. | 2017-03-29 06:08:09 * HTTP connection to www.sierrachart.com:80 (192) | Socket gracefully closed by remote side. | 2017-03-29 06:08:31 HTTP connection to www.sierrachart.com:80 (192) | Adding bytes from final send buffer from buffered socket: 252 | 2017-03-29 06:08:31 HTTP connection to www.sierrachart.com:80 (192) | Initiating close of socket by core. | 2017-03-29 06:08:31 Failed to download software update due to an error. Request ID: 1. | 2017-03-29 06:08:31 * HTTP connection to www.sierrachart.com:80 (192) | Received socket Close event | 2017-03-29 06:08:31 HTTP connection to www.sierrachart.com:80 (192) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-29 06:08:31 HTTP connection to www.sierrachart.com:80 (192) | Closed. | 2017-03-29 06:08:31 |
| [2017-03-29 11:27:53] |
| infpz - Posts: 826 |
|
This was a firewall issue and is resolved. Thx.
|
| [2017-03-29 17:16:35] |
| |
|
OK good. This is what we expected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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