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Date/Time: Mon, 22 Apr 2019 07:01:51 +0000



User locked out errors on version 1011

Support Request:
[2013-08-16 17:46:16]
user6275 - Posts: 10

Here is a message log from one of my clients. Now our program receives this error log after the newest update. Any ideas? Not using sc.CancelAllWorkingOrdersOnExit in my program.

You Are Connecting To A LIVE SERVER. All Orders Are LIVE ORDERS. | 2013-08-16 14:34:44

Connected To Transact Price Server. | 2013-08-16 14:34:54

Connected To Transact Order Server. | 2013-08-16 14:34:57

Trade Order Error - Transact Futures order report (Order reject). Info: User Locked Out. Internal Order ID: 838882. Symbol: GCZ3 | 2013-08-16 15:11:56

Unable to cancel order without a Service Order ID. Internal Order ID: 838882 | 2013-08-16 15:11:56

There was an error with the order cancellation: Order cancellation failed. Internal order ID: 838882 | 2013-08-16 15:11:56

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:11:56

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:11:58

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:12:00

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:12:01

Trade Order Error - Transact Futures order report (Order reject). Info: User Locked Out. Internal Order ID: 838885. Symbol: GCZ3 | 2013-08-16 15:31:25

Unable to cancel order without a Service Order ID. Internal Order ID: 838885 | 2013-08-16 15:31:25

There was an error with the order cancellation: Order cancellation failed. Internal order ID: 838885 | 2013-08-16 15:31:25

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:25

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:26

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:27

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:34

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:35

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:35

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:36

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:36

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:37

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:37

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:38

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:38

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:39

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:39

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:40

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:40

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:41

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:41

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:42

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:42

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:43

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:43

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:44

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:44

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:45

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:45

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:46

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:47

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:47

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:48

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:48

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:49

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:50

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:50

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:51

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:51

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:52

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:52

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:53

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:53

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:54

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:54

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:55

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:56

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:56

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:57

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:57

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:58

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:58

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:59

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:31:59

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:00

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:00

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:01

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:01

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:02

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:02

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:03

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:03

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:04

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:05

Auto-Trading: Dominator On | Order Action is ignored because sc.AllowOnlyOneTradePerBar is TRUE and a signal for the same Order Action (BuyEntry) was already given on the bar. | 2013-08-16 15:32:05
[2013-08-16 22:51:44]
Sierra Chart Engineering - Posts: 71060
This is the relevant error message:

Trade Order Error - Transact Futures order report (Order reject). Info: User Locked Out. Internal Order ID: 838882. Symbol: GCZ3 | 2013-08-16 15:11:56

The user will need to contact their broker to find out why their account is locked out.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2013-08-16 22:52:52

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