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Date/Time: Mon, 20 May 2024 15:42:37 +0000



ETHUSD BTCUSD - BITFINEX BAD DATA

View Count: 1396

[2017-03-22 16:37:35]
User733502 - Posts: 44
Hi SC,

Please check your intra day data for ETHUSD and BTCUSD on BITFINEX

Seems to be duplicating.

Thanks

John
[2017-03-22 18:14:10]
Sierra Chart Engineering - Posts: 104368
This is the result of out of order timestamps which is originating from the original data feed itself.

You just need to re-download the data on your side. Easiest thing to do is to go to the chart and select Edit >>Delete All and Data Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-22 18:14:46
[2017-03-22 18:47:48]
User733502 - Posts: 44
Thank You!
[2017-03-27 15:21:25]
mountainwolf - Posts: 37
This hasn't been resolved.
Either i'm the only one else
seeing this (except for the OP)
or no one cares about anything anymore.

http://www.sierrachart.com/image.php?Image=1490628055283.png

That does help for approx 5 min.
> Edit >>Delete All and Data Download.
[2017-03-27 17:24:45]
Sierra Chart Engineering - Posts: 104368
We will test this. We did implement a solution about a week ago.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-27 17:40:14]
Sierra Chart Engineering - Posts: 104368
We do see the problem. Just give us about 2 hours to resolve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-27 18:50:51]
Sierra Chart Engineering - Posts: 104368
We have the problem resolved. We are releasing an update in 10 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-27 19:36:49]
Sierra Chart Engineering - Posts: 104368
The out of sequence data problem for BITFINEX has been resolved and all of the historical data has now been cleaned.

Re-download the data in the charts with Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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