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Date/Time: Thu, 09 May 2024 09:25:05 +0000



Gain Capital Cumulative Delta

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[2017-09-04 19:49:55]
Sierra Chart Engineering - Posts: 104368
We have not yet deployed the change to our server for historical data. You would only notice a difference, with the real-time collected data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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Date Time Of Last Edit: 2017-09-04 19:50:10
[2017-09-04 20:05:42]
amirN - Posts: 159
OK Thanks, I have just deactivated my datafeed added $16 to the balance and tried to activated it again with market depth included but it is not allowing me asking for additional fund. Do I have to pay for the whole month again?
[2017-09-04 23:47:01]
Sierra Chart Engineering - Posts: 104368
Do you want us to activate this exchange for you?:
Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts

You will have to pay the full amount of 15.75USD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-09-05 07:20:52]
amirN - Posts: 159
yes please activate it for this month.
[2017-09-05 14:04:54]
amirN - Posts: 159
Has this been done? I still do not get the market depth data.
[2017-09-05 14:39:14]
Sierra Chart Engineering - Posts: 104368
Yes this has now been done. You should start to receive the market depth data in a few minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-03-02 20:05:33]
WarriorTrader - Posts: 245
We may have also found the reason for the inaccurate bid volume and ask volume when using the Gain Capital data feed. It is possible we have this solved in the latest prerelease but we are not sure. Also it is possible the implemented solution can cause another problem. The issue really has to do with the disorganized way in which that feed works and special code we had to implement to solve certain behaviors that existed in the past which may no longer exist now.

Sierra Chart Support - Engineering Level

Has the problem with the Gain Capital data feed been fixed?

I reverted back to v1209 last year after I finally got access to my old dll's from a backup drive. I am now working slowly into using the current version one dll at a time.

I can attest to the fact that the Gain Capital feed works great in v1209. I let my SC Real Time Feed laps yesterday and tested the Gain Capital feed on a day the ES had a 500 point down day (yesterday). There were no problems with the real time or historical cumulative delta at all.

Left out the old version use in original post because I figured I cold never go back to v1209 and you guys can get "touchy" on the subject of an old version working better that the upgrade. :-)


Thx,
--WT
[2018-03-02 20:14:31]
Sierra Chart Engineering - Posts: 104368
Has the problem with the Gain Capital data feed been fixed?
Yes to the extent we were able to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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