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Date/Time: Sun, 12 May 2024 03:29:30 +0000



Order cancellation failed

View Count: 697

[2017-03-21 15:42:38]
nicktrader - Posts: 665
What does that message mean?
I work with attached orders

Order cancellation failed | Order Cancel Reject. Text: The order was in a state that prohibited a cancel request. Internal Order ID: 4339. Service Order ID: 1058746020. Symbol: F.US.DBM17 | 2017-03-21 16:38:39 *
[2017-03-21 17:31:27]
Sierra Chart Engineering - Posts: 104368
We need to ask CQG about what this means.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-21 17:48:18]
Sierra Chart Engineering - Posts: 104368
According to CQG the order did get canceled but what happened is you canceled it twice and the second cancellation got rejected.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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