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Direct MessagesDate/Time: Sat, 11 May 2024 19:54:45 +0000
Subscription
View Count: 578
| [2017-03-20 09:37:25] |
| User56044 - Posts: 62 |
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For reasons unknown to me, I seem to be unable to renew my subscription to Sierra Charts. Having trouble with my credit card transaction through your Iceland (!) Bank. My own bank even questioned, by text message, if I actually made the transaction. I responded correctly. This has never happened to me before. I have 2 days remaining. This is a terrible way to do business. What do you recommend?
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| [2017-03-20 17:16:03] |
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Just let us know how many months of Sierra Chart you want to pay for and we will send you a payment request through PayPal.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-21 02:12:12] |
| User56044 - Posts: 62 |
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I want to do a 12 month 3(standard) subscription. $198.00. I don't have a PayPal account.
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| [2017-03-21 03:36:04] |
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Let us try using PayPal. You should be able to proceed without an account. We have sent the PayPal payment request to you now. If you have any difficulties let us know and we will extend your Sierra Chart account for another couple of weeks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-22 18:08:34] |
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Hello let us know if you had a problem paying by PayPal. You should be able to pay without an account. For now we have extended your account by 7 days. You can also pay again through Dalpay if your bank has authorized the payment and the payment should go through. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-22 18:15:08] |
| User56044 - Posts: 62 |
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I paid $198.00 via PayPal just now (14:12 3/22/17). That was easy! You should have the money.
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| [2017-03-22 18:26:09] |
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Yes we see that. We will process this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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