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Date/Time: Mon, 29 Apr 2024 08:42:52 +0000



SC Feed, Euro Stoxx 50 data inconsistency again

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[2017-03-14 08:19:39]
User19165 - Posts: 346
Daily data low of day for 201703 on March 10 and 13 does not match intraday. Please advise barchart of this - thank you.
[2017-03-14 18:31:02]
Sierra Chart Engineering - Posts: 104368
Yes we do see the problem. We have told Barchart about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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[2017-03-16 00:11:47]
User19165 - Posts: 346
This is still a problem, please chase Barchart up on this. Why is this happening so much on the stoxx? I'm not even scrutinizing every day and I've found this on 3 separate days over the only the recent past of data. This really makes me question the integrity of the feed on all my instruments. Please pass on my concerns. Thank you.
[2017-03-16 02:00:16]
Sierra Chart Engineering - Posts: 104368
They say this will be corrected this evening.

Apparently the errors are originating from the EUREX. So the EUREX is most likely to blame. Why, we do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-17 08:13:01]
User19165 - Posts: 346
Hi there,

Rollover today, if I select edit menu, delete and download all data from my continuous contract daily chart - will that also purge all my past contracts? I want to check if this data is finally right but don't want to risk losing my daily database.
[2017-03-17 08:55:06]
Sierra Chart Engineering - Posts: 104368
If you select Edit >> Delete All Data and Download and press Yes, only the current contract will be re-downloaded.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-17 09:09:56]
User19165 - Posts: 346
OK thanks, still a problem.
[2017-03-17 09:20:36]
Sierra Chart Engineering - Posts: 104368
We verified this has been corrected for FXH17;
Daily data low of day for 201703 on March 10 and 13 does not match intraday.

So what is still a problem?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-03-17 10:18:40]
User19165 - Posts: 346
My mistake, I got confused with rollover chart comparisons against the intraday data. Thank you.

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