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Date/Time: Mon, 29 Apr 2024 08:34:23 +0000



need to receive new email to verify

View Count: 541

[2017-03-13 16:45:12]
User166400 - Posts: 3
You sent me an email asking me to follow instructions to verify my information for my new machine to my old email I no longer have, and I keep getting an Admin Message pop-up every minute or so.
Please re-send it to my now updated new email address.
Thank you. Eva
[2017-03-13 17:14:02]
Sierra Chart - Max - Posts: 5597
You were most probably receiving a message indicating that your account was expired. So we have activated a trial on your account.


1. We have resent the verification email.

2. Your account has been activated and/or reset.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

After your Sierra Chart usage time ends, you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support
Date Time Of Last Edit: 2017-03-13 17:14:54
[2017-03-13 17:28:26]
Sierra Chart Engineering - Posts: 104368
You will need to contact your broker about this. That email message you are describing is from Transact futures.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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