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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:29:12 +0000
Message Log
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| [2017-03-13 15:01:54] |
| GPST10 - Posts: 139 |
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When you choose from chart ANALYSIS >>> STUDIES for some reason the message log opens as well. it is very annoying, i don't think it was like that before.
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| [2017-03-13 16:03:49] |
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If you are having a problem doing something with Sierra Chart, then please copy and paste the ENTIRE copy of the Message Log into your email message or Support Board message. Support cannot help without the Message Log. Sending some of the lines is not helpful. The message log does not contain any private information. Instructions: 1. If the Sierra Chart Message Log is not already open, then select "Window >> Show/Hide Message Log" on the menu to open it. If you still do not see the log after selecting this command, then select "Window >> Reset Windows". The log will be displayed in this case. If not, then select "Window >> Show/Hide Message Log" again. 2. Press the "Copy Log" button on the Message Log window. Do not use the "Send for Analysis" button. Otherwise, the log will not be seen. 3. Move your Pointer to the message area either in the email message, Support Board or Account Support Ticket. 4. Right-click your Pointer. Select "Paste" on the menu to paste it into the message area. THE INSTRUCTIONS ABOVE EXPLAIN HOW TO AUTOMATICALLY COPY AND PASTE THE MESSAGE LOG DATA INTO A MESSAGE. THERE IS NO NEED TO TYPE IT BY HAND. Sierra Chart Support |
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