Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 08:08:41 +0000



Inconsistent time flow

View Count: 570

[2017-02-27 02:01:19]
User283641 - Posts: 4
Hi,

my inernet download speed is approx 30mb/s but the time flow at te top of any chart is very inconsistent. There is usually gap several seconds so I am afraid that there is an interaption in my data feed flow.

Thanks for assistance.
[2017-02-27 02:21:13]
Sierra Chart Engineering - Posts: 104368
You cannot make a determination based upon this method.


What you describe does not sound unusual at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-27 02:30:52]
User283641 - Posts: 4
It always happens during regular trading hours. So you saying its common and has nothing to do with data flow?

Thanks
[2017-02-27 04:20:00]
Sierra Chart Engineering - Posts: 104368
It would be less common during normal trading hours for a very active market, but it is not a very reliable method to determine there is a problem.

In the case of CQG, refer to this information here:
CQG Trading Platform Service: Solving CQG Market Data Feed Problems
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account