Home >> Support Board

Support Board

Date/Time: Wed, 15 May 2024 03:11:05 +0000

How to Post a Message for Support

simultaneous sc datafeed

View Count: 880

[2017-02-22 23:45:09] #1 [Go To First Post]
cmb999 - Posts: 211
hello, getting limited to one connection per username error, after signing up for two connections

[2017-02-23 02:58:56] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see no reason why there would be a problem. Are you still experiencing this? If so, restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-02-23 03:26:46] #3 [Go To First Post]
cmb999 - Posts: 211
on my main pc, i have cqg fix connection, with sc data for realtime. i signed up for 2nd sierra connection. on backup pc, i run sc datafeed directly (with sc symbols in the charts, not the broker symbols). however, i do link it to ib once in a while to keep fees low. the backup pc is where i get the error. the charts will manually refresh only

[2017-02-23 04:08:57] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-02-24 05:37:53] #5 [Go To First Post]
cmb999 - Posts: 211
Software version: 1518 \| 2017-02-24 00:35:05 Uses New Spreadsheets \| 2017-02-24 00:35:05 Usage end date: 2017-08-06 \| 2017-02-24 00:35:05 Enabled for: Advanced Features. \| 2017-02-24 00:35:05 Enabled for: Sierra Chart Historical Data Service. \| 2017-02-24 00:35:05 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-02-24 00:35:05 Enabled for: INDEXES_DATA_BARCHART \| 2017-02-24 00:35:05 Enabled for: CME (Trading Account Required) \| 2017-02-24 00:35:05 Enabled for: CBOT (Trading Account Required) \| 2017-02-24 00:35:05 Enabled for: COMEX (Trading Account Required) \| 2017-02-24 00:35:05 Enabled for: NYMEX (Trading Account Required) \| 2017-02-24 00:35:05 Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) \| 2017-02-24 00:35:05 Enabled for: BATS (NYSE, NASDAQ) \| 2017-02-24 00:35:05 Enabled for: Hong Kong Futures Exchange \| 2017-02-24 00:35:05 Received 2 data feed usernames. \| 2017-02-24 00:35:05 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-02-24 00:35:05 Current selected Data/Trading service: SC Data - All Services \| 2017-02-24 00:35:05 Chart Update Interval: 10 \| 2017-02-24 00:35:05 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-02-24 00:35:05 2017-02-24 00:35:04 Local computer time \| 2017-02-24 00:35:05 2017-02-24 05:35:04 Local computer time in UTC \| 2017-02-24 00:35:05 2017-02-24 00:35:04 Local computer time in SC Time Zone \| 2017-02-24 00:35:05 2017-02-22 23:41:16 Server time in UTC \| 2017-02-24 00:35:05 Local computer UTC time and Server UTC time difference: 4 seconds. \| 2017-02-24 00:35:05 Program path: C:\SierraChart_AMP\ \| 2017-02-24 00:35:05 Data Files path: C:\SierraChart_AMP\Data\ \| 2017-02-24 00:35:05 OS Version Number: 6.2 \| 2017-02-24 00:35:05 Locale Setting: C \| 2017-02-24 00:35:05 SC Data - All Services \| Connected to data server. \| 2017-02-24 00:35:28 Mapping ZTH17 to ZTH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZTH17. ID: 1 \| 2017-02-24 00:35:28 SC Data - All Services \| Using username 1 \| 2017-02-24 00:35:28 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZTH17. ID: 1 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZTH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 DTC Client (1331) \| Creating socket. \| 2017-02-24 00:35:28 Delaying start of download for ZTH17 \| 2017-02-24 00:35:28 Mapping TLT to TLT. Service code: equities.us \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: TLT. ID: 2 \| 2017-02-24 00:35:28 SC Data - All Services \| Using username 1 \| 2017-02-24 00:35:28 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10046 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: TLT. ID: 2 \| 2017-02-24 00:35:28 DTC Client (1332) \| Creating socket. \| 2017-02-24 00:35:28 Mapping UDH17 to UBH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: UBH17. ID: 3 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: UBH17. ID: 3 \| 2017-02-24 00:35:28 Intraday data recording state for symbol UDH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping ESH17 to ESH17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ESH17. ID: 4 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ESH17. ID: 4 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ESH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping GCJ17 to GCJ17. Service code: comex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: GCJ17. ID: 5 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: GCJ17. ID: 5 \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: F.US.USAH17. ID: 6 \| 2017-02-24 00:35:28 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: F.US.USAH17 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: F.US.USAH17. ID: 6 \| 2017-02-24 00:35:28 Intraday data recording state for symbol F.US.USAH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Delaying start of download for F.US.USAH17 \| 2017-02-24 00:35:28 Mapping HGH17 to HGH17. Service code: comex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: HGH17. ID: 7 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: HGH17. ID: 7 \| 2017-02-24 00:35:28 Mapping EWH17 to EMDH17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: EMDH17. ID: 8 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: EMDH17. ID: 8 \| 2017-02-24 00:35:28 Intraday data recording state for symbol EWH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping NGH17 to NGH17. Service code: nymex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: NGH17. ID: 9 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: NGH17. ID: 9 \| 2017-02-24 00:35:28 Mapping ZWK17 to ZWK17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZWK17. ID: 10 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZWK17. ID: 10 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZWK17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping NLH17 to NIYH17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: NIYH17. ID: 11 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: NIYH17. ID: 11 \| 2017-02-24 00:35:28 Intraday data recording state for symbol NLH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping XNH17 to XCH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: XCH17. ID: 12 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: XCH17. ID: 12 \| 2017-02-24 00:35:28 Intraday data recording state for symbol XNH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping HSG17 to HSG17. Service code: HongKongFutures.Exchange \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: HSG17. ID: 13 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: HSG17. ID: 13 \| 2017-02-24 00:35:28 Intraday data recording state for symbol HSG17 is set to download 'Pending'. \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: QOJ17. ID: 14 \| 2017-02-24 00:35:28 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: QOJ17 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: QOJ17. ID: 14 \| 2017-02-24 00:35:28 Intraday data recording state for symbol QOJ17 is set to download 'Pending'. \| 2017-02-24 00:35:28 HD Request # 97 \| Downloading Intraday chart data for F.US.USAH17 to the file F.US.USAH17.scid. Service: scdataallservices \| 2017-02-24 00:35:28 HD Request # 97 \| Download start date-time: 2017-02-17 16:59:00.000 \| 2017-02-24 00:35:28 HD Request # 97 \| Using user Barchart Historical data account. \| 2017-02-24 00:35:28 HD Request # 97 \| Requesting historical Intraday Minute data for F.US.USAH17 starting at 2017-02-17 15:59:00 (Exchange time). \| 2017-02-24 00:35:28 SC Data - All Services \| Connected to server. \| 2017-02-24 00:35:28 SC Data - All Services \| Sending Encoding Request to server \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: QIK17. ID: 15 \| 2017-02-24 00:35:28 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: QIK17 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: QIK17. ID: 15 \| 2017-02-24 00:35:28 Mapping ZQJ17 to ZQJ17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZQJ17. ID: 16 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZQJ17. ID: 16 \| 2017-02-24 00:35:28 Mapping GEZ17 to GEZ17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: GEZ17. ID: 17 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: GEZ17. ID: 17 \| 2017-02-24 00:35:28 Mapping GRJ17 to MGCJ17. Service code: comex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: MGCJ17. ID: 18 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: MGCJ17. ID: 18 \| 2017-02-24 00:35:28 Intraday data recording state for symbol GRJ17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping ZBH17 to ZBH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZBH17. ID: 19 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZBH17. ID: 19 \| 2017-02-24 00:35:28 Mapping PLJ17 to PLJ17. Service code: nymex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: PLJ17. ID: 20 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: PLJ17. ID: 20 \| 2017-02-24 00:35:28 Intraday data recording state for symbol PLJ17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping KEH17 to KEH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: KEH17. ID: 21 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: KEH17. ID: 21 \| 2017-02-24 00:35:28 Intraday data recording state for symbol KEH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 HD Request # 98 \| Downloading Intraday chart data for ZTH17 to the file ZTH17.scid. Service: cbot \| 2017-02-24 00:35:28 HD Request # 98 \| Download start date-time: 2017-02-24 00:34:16.000 \| 2017-02-24 00:35:28 HD Request # 98 \| Using server: ds7.sierracharts.com port 10149 \| 2017-02-24 00:35:28 SC Data - All Services \| Connected to server. \| 2017-02-24 00:35:28 SC Data - All Services \| Sending Encoding Request to server \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZBH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping ZCH17 to ZCH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZCH17. ID: 22 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZCH17. ID: 22 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZCH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping FXH17 to FXH17. Service code: eurex \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: FXH17. ID: 23 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: FXH17. ID: 23 \| 2017-02-24 00:35:28 Intraday data recording state for symbol FXH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping GEM17 to GEM17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: GEM17. ID: 24 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: GEM17. ID: 24 \| 2017-02-24 00:35:28 Mapping ZFH17 to ZFH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZFH17. ID: 25 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZFH17. ID: 25 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZFH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping GEH17 to GEH17. Service code: cme \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: GEH17. ID: 26 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: GEH17. ID: 26 \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: F.US.EDAH21. ID: 27 \| 2017-02-24 00:35:28 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EDAH21 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: F.US.EDAH21. ID: 27 \| 2017-02-24 00:35:28 Intraday data recording state for symbol F.US.EDAH21 is set to download 'Pending'. \| 2017-02-24 00:35:28 Mapping ZNH17 to ZNH17. Service code: cbot \| 2017-02-24 00:35:28 SC Data - All Services \| Starting real-time market data updates for: ZNH17. ID: 28 \| 2017-02-24 00:35:28 SC Data - All Services \| Requesting security definition data for: ZNH17. ID: 28 \| 2017-02-24 00:35:28 Intraday data recording state for symbol ZNH17 is set to download 'Pending'. \| 2017-02-24 00:35:28 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:28 SC Data - All Services \| Sending logon request message. \| 2017-02-24 00:35:28 HTTP connection to ds01.ddfplus.com:80 (1333) \| Creating socket. \| 2017-02-24 00:35:28 Socket (1334) \| Creating socket. \| 2017-02-24 00:35:28 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:28 SC Data - All Services \| Sending logon request message. \| 2017-02-24 00:35:28 DTC Client (1331) \| Received socket Close event \| 2017-02-24 00:35:28 DTC Client (1331) \| Socket gracefully closed by remote side. \| 2017-02-24 00:35:28 SC Data - All Services \| Received logon response. \| 2017-02-24 00:35:28 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2017-02-24 00:35:28 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-02-24 00:35:28 SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-02-24 00:35:28 DTC Client (1331) \| Initiating close of socket by core. \| 2017-02-24 00:35:28 SC Data - All Services \| Disconnected from the server. \| 2017-02-24 00:35:28 DTC Client (1331) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-02-24 00:35:28 DTC Client (1331) \| Closed. \| 2017-02-24 00:35:28 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-02-24 00:35:28 HD Request # 98 \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:28 HD Request # 98 \| Sending historical data logon request message. \| 2017-02-24 00:35:28 HD Request # 97 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.USAH17 \| 2017-02-24 00:35:28 HD Request # 97 \| Intraday download COMPLETE for F.US.USAH17. Completion time: 0s. Unique request ID: 106 \| 2017-02-24 00:35:28 Removed historical data download ID 106 \| 2017-02-24 00:35:28 Real-time Intraday chart data file updates started for F.US.USAH17 \| 2017-02-24 00:35:28 Opened cached Intraday file: C:\SierraChart_AMP\Data\F.US.USAH17.scid \| 2017-02-24 00:35:28 Intraday chart data file opened for F.US.USAH17 \| 2017-02-24 00:35:28 Delaying start of download for QOJ17 \| 2017-02-24 00:35:28 SC Data - All Services \| Received logon response. \| 2017-02-24 00:35:28 SC Data - All Services \| Server Name: SC Realtime Server. \| 2017-02-24 00:35:28 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-02-24 00:35:28 SC Data - All Services \| Successfully connected. \| 2017-02-24 00:35:28 SC Data - All Services \| Trading is not supported. \| 2017-02-24 00:35:28 SC Data - All Services \| Restarting real-time data updates for symbol: TLT -> TLT \| 2017-02-24 00:35:28 HD Request # 98 \| Requesting Intraday data. Start date-time: 2017-02-24 00:34:16. Record interval: 60. Symbol: ZTH17 \| 2017-02-24 00:35:28 HD Request # 98 \| Decompressing data. \| 2017-02-24 00:35:28 HD Request # 98 \| Receiving Intraday data for ZTH17 starting at 2017-02-24 00:34:16 \| 2017-02-24 00:35:28 HD Request # 98 \| Timestamp of first Intraday data file record written: 2017-02-24 00:34:16 \| 2017-02-24 00:35:28 Socket (1334) \| Initiating close of socket by core. \| 2017-02-24 00:35:28 Socket (1334) \| Shutdown started. Waiting for graceful close. \| 2017-02-24 00:35:28 The network socket for historical data has been closed. \| 2017-02-24 00:35:28 HD Request # 98 \| Received 1 record from 2017-02-24 00:34:16 to 2017-02-24 00:34:16 (0.0 seconds) and wrote 1 record for ZTH17 \| 2017-02-24 00:35:28 HD Request # 98 \| Intraday download COMPLETE for ZTH17. Completion time: 0s. Unique request ID: 103 \| 2017-02-24 00:35:28 Removed historical data download ID 103 \| 2017-02-24 00:35:28 Real-time Intraday chart data file updates started for ZTH17 \| 2017-02-24 00:35:28 Opened cached Intraday file: C:\SierraChart_AMP\Data\ZTH17.scid \| 2017-02-24 00:35:28 Intraday chart data file opened for ZTH17 \| 2017-02-24 00:35:28 Delaying start of download for UDH17 \| 2017-02-24 00:35:28 Socket (1334) \| Socket gracefully closed by remote side. \| 2017-02-24 00:35:29 Socket (1334) \| Closed. \| 2017-02-24 00:35:29 SC Data - All Services \| Received security definition for symbol TLT \| 2017-02-24 00:35:29 SC Data - All Services \| Using username 1 \| 2017-02-24 00:35:30 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10048 \| 2017-02-24 00:35:30 DTC Client (1335) \| Creating socket. \| 2017-02-24 00:35:30 SC Data - All Services \| Connected to server. \| 2017-02-24 00:35:30 SC Data - All Services \| Sending Encoding Request to server \| 2017-02-24 00:35:30 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:30 SC Data - All Services \| Sending logon request message. \| 2017-02-24 00:35:30 SC Data - All Services \| Received logon response. \| 2017-02-24 00:35:31 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2017-02-24 00:35:31 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-02-24 00:35:31 SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-02-24 00:35:31 DTC Client (1335) \| Initiating close of socket by core. \| 2017-02-24 00:35:31 SC Data - All Services \| Disconnected from the server. \| 2017-02-24 00:35:31 DTC Client (1335) \| Shutdown started. Waiting for graceful close. \| 2017-02-24 00:35:31 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-02-24 00:35:31 DTC Client (1335) \| Socket gracefully closed by remote side. \| 2017-02-24 00:35:31 DTC Client (1335) \| Closed. \| 2017-02-24 00:35:31 SC Data - All Services \| Using username 0 \| 2017-02-24 00:35:33 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2017-02-24 00:35:33 DTC Client (1336) \| Creating socket. \| 2017-02-24 00:35:33 SC Data - All Services \| Connected to server. \| 2017-02-24 00:35:33 SC Data - All Services \| Sending Encoding Request to server \| 2017-02-24 00:35:33 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:33 SC Data - All Services \| Sending logon request message. \| 2017-02-24 00:35:33 HD Request # 99 \| Downloading Intraday chart data for QOJ17 to the file QOJ17.scid. Service: scdataallservices \| 2017-02-24 00:35:33 HD Request # 99 \| Download start date-time: 2017-02-23 19:14:00.000 \| 2017-02-24 00:35:33 HD Request # 99 \| Using user Barchart Historical data account. \| 2017-02-24 00:35:33 HD Request # 99 \| Requesting historical Intraday Minute data for QOJ17 starting at 2017-02-23 18:14:00 (Exchange time). \| 2017-02-24 00:35:33 HD Request # 99 \| Receiving Intraday data for QOJ17 starting at 2017-02-23 19:14:00 \| 2017-02-24 00:35:33 HD Request # 99 \| Timestamp of first Intraday data file record written: 2017-02-23 19:14:00 \| 2017-02-24 00:35:33 HD Request # 99 \| Received 19 records from 2017-02-23 19:14:00 to 2017-02-24 00:15:00 (5.0 hours) and wrote 19 records for QOJ17 \| 2017-02-24 00:35:33 HD Request # 99 \| Intraday download COMPLETE for QOJ17. Completion time: 0s. Unique request ID: 112 \| 2017-02-24 00:35:33 Removed historical data download ID 112 \| 2017-02-24 00:35:33 Real-time Intraday chart data file updates started for QOJ17 \| 2017-02-24 00:35:33 DTC Client (1336) \| Received socket Close event \| 2017-02-24 00:35:33 DTC Client (1336) \| Socket gracefully closed by remote side. \| 2017-02-24 00:35:33 Opened cached Intraday file: C:\SierraChart_AMP\Data\QOJ17.scid \| 2017-02-24 00:35:33 Intraday chart data file opened for QOJ17 \| 2017-02-24 00:35:33 SC Data - All Services \| Received logon response. \| 2017-02-24 00:35:33 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2017-02-24 00:35:33 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-02-24 00:35:33 SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-02-24 00:35:33 DTC Client (1336) \| Initiating close of socket by core. \| 2017-02-24 00:35:33 SC Data - All Services \| Disconnected from the server. \| 2017-02-24 00:35:33 DTC Client (1336) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-02-24 00:35:33 DTC Client (1336) \| Closed. \| 2017-02-24 00:35:33 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-02-24 00:35:33 HD Request # 100 \| Downloading Intraday chart data for F.US.EDAH21 to the file F.US.EDAH21.scid. Service: scdataallservices \| 2017-02-24 00:35:33 HD Request # 100 \| Download start date-time: 2017-02-17 16:59:00.000 \| 2017-02-24 00:35:33 HD Request # 100 \| Using user Barchart Historical data account. \| 2017-02-24 00:35:33 HD Request # 100 \| Requesting historical Intraday Minute data for F.US.EDAH21 starting at 2017-02-17 15:59:00 (Exchange time). \| 2017-02-24 00:35:33 HD Request # 100 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EDAH21 \| 2017-02-24 00:35:33 HD Request # 100 \| Intraday download COMPLETE for F.US.EDAH21. Completion time: 1s. Unique request ID: 120 \| 2017-02-24 00:35:33 Removed historical data download ID 120 \| 2017-02-24 00:35:33 Real-time Intraday chart data file updates started for F.US.EDAH21 \| 2017-02-24 00:35:33 Opened cached Intraday file: C:\SierraChart_AMP\Data\F.US.EDAH21.scid \| 2017-02-24 00:35:33 Intraday chart data file opened for F.US.EDAH21 \| 2017-02-24 00:35:33 SC Data - All Services \| Using username 0 \| 2017-02-24 00:35:35 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10048 \| 2017-02-24 00:35:35 DTC Client (1337) \| Creating socket. \| 2017-02-24 00:35:35 SC Data - All Services \| Connected to server. \| 2017-02-24 00:35:35 SC Data - All Services \| Sending Encoding Request to server \| 2017-02-24 00:35:35 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2017-02-24 00:35:35 SC Data - All Services \| Sending logon request message. \| 2017-02-24 00:35:35 SC Data - All Services \| Received logon response. \| 2017-02-24 00:35:35 SC Data - All Services \| Server Name: SC Real-Time Server. \| 2017-02-24 00:35:35 SC Data - All Services \| Server protocol version: 7. Client protocol version: 7 \| 2017-02-24 00:35:35 SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-02-24 00:35:35 DTC Client (1337) \| Initiating close of socket by core. \| 2017-02-24 00:35:35 SC Data - All Services \| Disconnected from the server. \| 2017-02-24 00:35:35 DTC Client (1337) \| Shutdown started. Waiting for graceful close. \| 2017-02-24 00:35:35 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-02-24 00:35:35 DTC Client (1337) \| Socket gracefully closed by remote side. \| 2017-02-24 00:35:35 DTC Client (1337) \| Closed. \| 2017-02-24 00:35:35

[2017-02-24 06:57:11] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
At the moment we see 2 real-time connections from your account active at this moment. Therefore, this would appear to be a third one: SC Data - All Services \| Logon error received from server: Limited to one connection per username for the requested data source. \| 2017-02-24 00:35:33 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-02-24 12:23:53] #7 [Go To First Post]
cmb999 - Posts: 211
i checked the box to enable sc feed on the instance that is connected to ib (trading), but that was purely on the advice so that the trade log could do currency conversions. sounds like that might be taking up a reserved connection

[2017-02-24 18:26:47] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes it is the instance connected to Interactive Brokers which is using that connection. Disable Allow Support for Sierra Chart Data Feeds as explained here: Sierra Chart Exchange Data Feed: Connections It is not needed to receive the Sierra Chart Forex data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-02-24 18:34:01] #9 [Go To First Post]
cmb999 - Posts: 211
i must've mis-read this (https://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#CommonPLCurrency) to mean that sc feed must also be enabled . .

To post a message in this thread, you need to log in with your Sierra Chart account: