Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 22:33:16 +0000



Unrecognized acc number in TAL

View Count: 559

[2017-02-21 06:43:41]
User687828 - Posts: 17
Hello, I just noticed an account showing up in the TAL pulldown menu which I don't recognize, I marked it with the red arrow (and hid my actual live account number which shows up at the top). What is this acc? I see no transactions under it.
Private File
[2017-02-21 07:30:28]
Sierra Chart Engineering - Posts: 104368
It is impossible from our position to have any knowledge about this Trade Account.

There was activity for it. At the top select All Activity, All Internal Order IDs, All Symbols to see the activity.

You may also need to adjust the Date Range.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-21 07:30:48
[2017-02-21 07:41:08]
User687828 - Posts: 17
All activity is from the time I connected to CQG on FIX instead of Web API. I think CQG assigned this number at that time. I am back to using Web API now so I will just ignore it. Thanks.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account