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Date/Time: Wed, 15 May 2024 23:34:10 +0000



Gain Capital backfill

View Count: 757

[2017-02-20 18:38:08]
WarriorTrader - Posts: 245
Hello,

I have been using an old version of SC - 1209. Yes I know I should upgrade but I have a technical reason to hold off. Just migrated to a new PC which runs Windows 10. Now I am not getting any back fill data with the GainCapital/OEC data feed. Is there a setting to tell SC to use SC back fill data?

Thx,
Warrior Trader
[2017-02-20 19:16:05]
Sierra Chart Engineering - Posts: 104368
We may not be able to help with this with an older version if it is not working.

But we would expect it to work.

Go to the chart and re-download the data with Edit > Delete All Data and Download.

After this post a copy of the last 30 or so lines of the Message Log. Here are instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-20 23:46:51]
WarriorTrader - Posts: 245
Deleted all data and download --->



Intraday data recording state for symbol ESH7 is set to pending. | 2017-02-20 18:43:10
Reloading all charts with filename: ESH7.scid | 2017-02-20 18:43:10
HD Request # 19 | Downloading Intraday chart data for ESH7 to the file ESH7.scid. Service: oec | 2017-02-20 18:43:10
HD Request # 19 | Download start Date-Time: 2017-01-31 18:43:10.0 | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChartOEC\Data\ESH7.scid | 2017-02-20 18:43:10
HD Request # 19 | Receiving Intraday data for ESH7 starting at 2017-02-17 15:59:45 | 2017-02-20 18:43:11
HD Request # 19 | Timestamp of first Intraday data file record written: 2017-02-17 15:59:45 | 2017-02-20 18:43:11
Chart #13 has tagged chart #1 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #13 has tagged chart #8 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #2 has tagged chart #1 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #2 has tagged chart #8 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #11 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #12 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #19 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #25 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #27 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #31 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #35 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #7 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #1 has tagged chart #8 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #27 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:11
Chart #35 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:12
Chart #11 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:12
Chart #11 has tagged chart #28 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:12
Chart #11 has tagged chart #30 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:12
Chart #28 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:12
HD Request # 19 | Received 65536 records from 2017-02-17 15:59:45 to 2017-02-20 18:43:06 (3.1 days) and wrote 65536 records for ESH7 | 2017-02-20 18:43:14
HD Request # 19 | Intraday download COMPLETE for ESH7. Completion time: 4s. Unique request ID: 17 | 2017-02-20 18:43:14
Removed historical data download ID 17 | 2017-02-20 18:43:14
Real-time Intraday chart data file updates started for ESH7 | 2017-02-20 18:43:14

Chart #8 is performing a full recalculation because it has been tagged. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:14
Chart #8 has tagged chart #11 for full recalculation. Chartbook: BidAskBarsOnP&F_5TickReversal_IQ_OEC.cht | 2017-02-20 18:43:14
[2017-02-21 01:30:48]
Sierra Chart Engineering - Posts: 104368
This will be resolved by updating the Symbol Settings as explained here:
Global Symbol Settings: Update Symbol Settings

After that is done re-download the data again.

At least we hope this will solve the problem. There might be a problem where Sierra Chart does not receive any symbol settings because it is an older version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-21 01:32:07

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