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Date/Time: Tue, 14 May 2024 07:07:48 +0000



not connecting

View Count: 585

[2017-02-20 08:55:56]
User347737 - Posts: 9
Good morning,

My Sierra wont connect this morning. Been fine for ages and worked Wednesday from the office but now won't. Keeps trying to reconnect and failing
[2017-02-20 09:42:00]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. Other users are having trouble connecting to CQG. CQG has been notified of this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-20 13:29:50]
User394735 - Posts: 34
Any update on this?
[2017-02-20 17:46:47]
Sierra Chart Engineering - Posts: 104368
Only that CQG is not aware of any problem. Which would indicate this is some Internet problem in your area.

If you are still having trouble connecting post a copy of the Message Log again following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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