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Date/Time: Tue, 14 May 2024 17:10:48 +0000



Different description in Chart Header

View Count: 833

[2017-02-19 09:39:29]
nicktrader - Posts: 665
I run SC on a laptop and on a PC. On both I use the same Chart Header settings but the Description is different (see attached file).

I'd like to have the description with the "Contract Period". In both cases I use the same contract. Why is it different?
imageChart Header - Description.png / V - Attached On 2017-02-19 09:38:52 UTC - Size: 29.6 KB - 264 views
[2017-02-19 20:12:34]
Sierra Chart Engineering - Posts: 104368
It is different because in one instance Sierra Chart is connected to the CQG data feed and in the other it does not appear to be.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-20 03:38:53]
nicktrader - Posts: 665
Both were connected to the CQG data feed.

I solved the "problem" by myself. I copied the "Sierra3.cfg" from the PC to laptop and now I have the same description text (included period).

There must be a setting that gives back the detailed descripions but I do not know what setting is responsible.
[2017-02-20 04:13:03]
Sierra Chart Engineering - Posts: 104368

I solved the "problem" by myself. I copied the "Sierra3.cfg" from the PC to laptop and now I have the same description text (included period).
Makes no sense to us why this would matter.

We have no explanation as to why there would be a difference if both instances were connected to CQG. When connected, the description changes to what is provided by the data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-20 04:29:21]
nicktrader - Posts: 665
I am with you but the result says a different story :-)
imageDescription example.png / V - Attached On 2017-02-20 04:27:56 UTC - Size: 19.04 KB - 222 views
[2017-02-20 04:47:56]
Sierra Chart Engineering - Posts: 104368
It is clear what the difference is in this particular screenshot.

The difference is that the Custom Title Bar Name field is not included in the "New" configuration file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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