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Date/Time: Tue, 14 May 2024 13:41:04 +0000



Just paid for data fees, how do I connect?

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[2017-02-17 16:11:02]
User135901 - Posts: 5
Hi,
Just paid for data fee for futures CME, Globex. How do I connect to get the real time data on my charts? How long will it take? Thank you.
[2017-02-17 16:18:18]
Sierra Chart Engineering - Posts: 104368
What Data or Trading service do you wish to use? See this page for the list:
https://www.sierrachart.com/index.php?page=doc/Data.php


Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-17 16:48:10]
User135901 - Posts: 5
I would like to use Sierra chart data service.
[2017-02-17 18:24:36]
Sierra Chart Engineering - Posts: 104368
OK, we see that you tried to activate the Sierra Chart Exchange Data Feed but there was an insufficient balance at the time you did. There now is a sufficient balance.

Just follow through the setup instructions here:
Sierra Chart Exchange Data Feed: Setup Instructions

The exchange you need to activate is:
CME, Globex only (For users without a trading account): Price 42 USD/month.

There is no cost for this for the first month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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