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Date/Time: Tue, 14 May 2024 19:52:14 +0000



Version 1521 > Market Depth Numbers not visible anymore?

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[2017-02-17 14:36:45]
User51760 - Posts: 108
Hello Support Team,

having updated from V 1518 to V 1521 I do not see Market Depth on the SC-Trading-DOM anymore - however I receive the data.
I am using Sierra Chart Real-Time and Historical Exchange Data Feed.

Any Idea what I am doing wrong or what needs to be tweaked?

Best, Chris
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[2017-02-17 15:42:25]
Sierra Chart Engineering - Posts: 104368
Make sure the Bid Size and Ask Size columns are added to the Trade DOM.

Go to the trade DOM and select Trade >> Customize Chart/Trade DOM Columns.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-17 18:12:09]
User51760 - Posts: 108
Ok, I figured it out: I needed to replace Buy Column/Sell column with

Bid Size/Buy Column
Ask Size/Sell Column

and everything is back to normal again.

However, I did not change anything myself before the update: the Bid Size/Buy Column and the Ask Size/Sell Column just disappeared with the updating from Version 1518 to Version 1521. This just as a feedback and observation.

Thank you for your support!
imageDOM.png / V - Attached On 2017-02-17 18:11:10 UTC - Size: 22.66 KB - 181 views
[2017-02-17 19:05:12]
Sierra Chart Engineering - Posts: 104368
This is the result of a reconfiguration that was done and relates to the ability to set these market data and trading columns individually for each chart.

We will make sure the defaults include the bid size and ask size columns.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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