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Date/Time: Sat, 27 Apr 2024 16:55:16 +0000



Account Balance Text-External Service not show balance

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[2017-02-16 07:34:01]
User529859 - Posts: 18
I use CQG webapi connection , but it doesn't show account balance, but with CQG fixapi, it does show account balance, what happen to webapi connection?
thanks
Rex
[2017-02-16 17:40:57]
Sierra Chart Engineering - Posts: 104368
We do hear this from time to time about CQG.

This indicates the CQG system is not providing the Account Balance data.

Refer to:
http://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#BalanceTab
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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