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Date/Time: Sun, 28 Apr 2024 01:47:13 +0000



Gain data not updating in real time for Gold and Euro futures

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[2017-02-15 18:17:16]
jackbravo - Posts: 65
Hello,
I am trading with Stage 5 trading, using Gain data. I would like to trade using Sierra Chart DOM and chart trading. I am able to trade crude oil futures and Eminis. However, when I chart gold (GGCJ7) and Euro (6EH7), they are no updating in real time on my SC platform. As a comparison, I have charted them on the Stage5trading platform, and the symbols update fine.

I'm not sure why I'm able to update and trade certain symbols but not others.

Thanks for any help.
[2017-02-15 18:26:00]
Sierra Chart Engineering - Posts: 104368
You may have gone over the symbol limit. Refer to:
http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SymbolLimit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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