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Date/Time: Sat, 27 Apr 2024 13:38:22 +0000



Still having problem with my Stop & Target to stay in place

View Count: 588

[2017-02-15 01:08:33]
User153928 - Posts: 35
Hi Max
very scary if I cannot trust my orders I have " enabled the use server side OCO and bracket orders if supported " as explained and it looked it was working but today on the S&P at close at 14:00 hrs it took my target and stop away the entry was there and normally it shows up on my IB platform but is was gone too
maybe have to book a session with you to fix that with a couple other things I'm struggling with
thanks
Walter
[2017-02-15 04:32:54]
Sierra Chart Engineering - Posts: 104368
Make sure you set the Time in Force for the Attached Orders to "Good till Canceled".

Refer to:
Attached Orders: Time In Force

It sounds as though they have been set to Day.

Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-15 17:36:59]
User153928 - Posts: 35
Thanks no my time in force was set to Good till Canceled
I will test it and see if it happens again and I let you know
Walter
[2017-02-15 18:00:49]
Sierra Chart Engineering - Posts: 104368
In this particular case contact Interactive Brokers about these orders.

Only they can answer the question about what happened.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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