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Date/Time: Sat, 04 May 2024 02:04:39 +0000



Chart does not allow Range Expansion

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[2017-02-04 14:29:36]
User360283 - Posts: 440
Instrument: CQG F.US.EEUH17 120 Minute Price Display Format is .00001 Tick Size is 0.000100
Expanding Display format and or tick size does not affect problem

Chart allows only very limited range expansion
Range seems to be limited to .00400
Makes it difficult to see and use.
Might be a bug?
Thanks
[2017-02-04 20:28:01]
Sierra Chart Engineering - Posts: 104368
We are not understanding this.

What do you mean by "range expansion"? What exactly are you trying to do?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-04 20:44:50]
User360283 - Posts: 440
When right clicking on the Price scale and selecting Interactive scale range dragging the scale, there is only a very limited room for expansion.
I cannot expand the range to be more than the difference between 1.064000 and 1.068000. At a minimum it should allow the vertical increments to be 1.064000, 1065000, 1066000, 1067000, 1068000, etc.
Screen shot encl.
imagesierra 0204.PNG / V - Attached On 2017-02-04 20:41:10 UTC - Size: 80.47 KB - 192 views
[2017-02-04 21:29:21]
Sierra Chart Engineering - Posts: 104368
This is still not making any sense to us. In that chart we see 1.1 to 1.044 for its price scale range.

Also when posting an image of a chart we will only accept this method here and no other:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-04 21:45:33
[2017-02-05 00:20:52]
User360283 - Posts: 440
I rebuilt the chart from scratch. Problem disappeared. Thanks

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