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Date/Time: Fri, 03 May 2024 16:35:10 +0000



Inside Bid/Ask not showing on DOM

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[2017-02-02 20:55:40]
User794640 - Posts: 33
I'm just starting with Sierra today. I have CQG data top of book cme bundle from AMP. I'm not seeing the inside bid/ask. I'm also getting an error message that I took a screenshot of. When I disconnect and reconnect, I can see the inside bid/offer for just a second or two and then it goes to these zeros.
Date Time Of Last Edit: 2017-02-02 20:58:06
imageissue.PNG / V - Attached On 2017-02-02 20:54:22 UTC - Size: 113.05 KB - 231 views
[2017-02-03 10:07:01]
Sierra Chart Engineering - Posts: 104368
We are thinking about what we can do to solve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-02-03 18:34:31]
Sierra Chart Engineering - Posts: 104368
We may or may not be able to provide the best Bid and Ask data in the Market Depth window when using CQG when market depth data is not available for a particular symbol.

We are looking into that.

The message that says "Data is available again" is from CQG. This is not an error message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-03 18:35:06

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