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Date/Time: Wed, 01 May 2024 03:56:27 +0000



Cannot Connect

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[2017-02-02 02:51:04]
User411082 - Posts: 1
I switched to Rithmic as my data provider. I went through the set-up for Rithmic and now if won't connect to SC. I have triple checked the ID and password send to me.
[2017-02-02 03:32:59]
Sierra Chart Engineering - Posts: 104368
If you are getting a "Permission Denied" error from the Rithmic system which is most likely the case , then refer to:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-02 03:33:10

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