Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 15:12:58 +0000



Studies missing

View Count: 746

[2017-01-30 16:07:24]
User133194 - Posts: 6
I have 3 "Pivot Points-Variable Period" studies applied to my chart. 1 weekly period and 2 monthly periods. The two monthly studies have disappeared. I have changed nothing within the settings that may have caused this. The "Studies to Graph" window shows that the missing studies are still applied. Please assist.
[2017-01-30 21:03:26]
Sierra Chart Engineering - Posts: 104368
Refer to:
http://www.sierrachart.com/index.php?page=doc/ChartStudies.html#ResolvingStudyNotVisibleIssue
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-30 21:50:57]
Sierra Chart Engineering - Posts: 104368
The documentation here was just written:

http://www.sierrachart.com/index.php?page=doc/ChartStudies.html#ResolvingStudyNotVisibleIssue

We just made some revisions to it now and corrected a couple of mistakes. So we recommend reviewing it again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-30 21:51:10
[2017-01-30 22:01:55]
User133194 - Posts: 6
Thank you for your response. I have followed step 1("The first step is to see if the study has nonzero values among the visible chart bars.")
The chart values window shows zeroes for all of the values related to the studies that have disappeared. As directed, I am contacting you for specific help.
[2017-01-31 00:20:15]
Sierra Chart Engineering - Posts: 104368
Is there enough data in the chart for the studies to reference prior months?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-31 01:42:14]
User133194 - Posts: 6
Good suggestion. The chart was only loading 30 days of data. I changed it to 60 and the problem has been solved. Thank you for your assistance.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account