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Date/Time: Thu, 02 May 2024 19:59:30 +0000



Stop must be at or below/above last trade price...error.

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[2017-01-30 01:40:06]
ged - Posts: 233
Am setting up a new laptop for mobile trading; have transferred to it all appropriate files from my desktop computer (program files and data files). All is working well with one exception.

In regard to trade orders entered from the Chart DOM I am having trouble with "Stop Limit" orders entered by right clicking in either the Buy or Sell column of the Chart Dom. In both cases I get this message: "Stop must be at or below/above last trade price." This order method works perfectly on my desktop. Not sure what I am doing wrong.

I am using Replay to test, practice and set up the laptop.

Have spent considerable time going through 'Help', but haven't found a solution. Would appreciate it if you can point me in the right direction. Thanks much.
[2017-01-30 05:05:30]
Sierra Chart Engineering - Posts: 104368
Check the Chart DOM settings:
Global Trade Settings Windows: Chart DOM Settings

If you still have trouble we will need to know the order side, order price, order type, and last trade price.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-30 18:59:40]
ged - Posts: 233
According to the settings documentation, it appears that the Chart DOM settings are correct:

Left click on bid price above last: Buy Limit
Right Click on bid price above last: Buy Stop
Left click on ask price above last: Sell Limit
Right click on ask price above last: Sell Stop

Left click on bid price below last: Buy Limit
Right click on bid price below last: Buy Stop
Left click on ask price below last: Sell Limit
Right click on ask price below last: Sell Stop

Still, when I right click on Ask price above last to place a sell stop, for example, the order is rejected.

Thank you for assistance.
[2017-01-30 19:50:14]
Sierra Chart Engineering - Posts: 104368
You cannot place a Sell Stop above the current price. It must be below the current price. This is the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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