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Date/Time: Sun, 12 May 2024 15:44:06 +0000



can't upgrade

View Count: 629

[2017-01-26 07:17:07]
user14348 - Posts: 5
Hey,
I try to upgrade my software and i received this message,

Notice:Service package 5 (Advanced) will only be allowed to be used on two systems at a time after the usage time is renewed on your account instead of previously 3 systems. For additional systems, go to the Services Activation page to activate additional systems.-Version 1510 is available. To download, select Help >> Download Current Version.

At this moment the software was installed on 3 computer, and i never used more than 2 at the same time, and today only one

what i can do
regards
[2017-01-26 08:08:41]
Sierra Chart Engineering - Posts: 104368
Disregard this message. It does not apply in your case. You can install Sierra Chart on as many systems as you want. The message only indicates that you cannot use it on more than two systems at the same time after renewing the usage time unless you pay for additional systems.

You can safely update. There is no problem with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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