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Date/Time: Mon, 13 May 2024 16:40:50 +0000



error message in log

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[2017-01-24 22:38:36]
User157806 - Posts: 71
Hello trading with AMP/CQG with sierra charts and the following error message is generating locally within the software. Any idea what this represents?

Received a business-level reject message. (RefSeqNum: 2565. RefMsgType: UBB. BusinessRejectReason: 0) Reason: Collateral inquiry rate exceeds limit. | 2017-01-24 12:26:56 *
[2017-01-25 05:22:42]
Sierra Chart Engineering - Posts: 104368
We need to look into this some more.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-25 06:58:58]
Sierra Chart Engineering - Posts: 104368
We have looked into this. We can solve this. But the Account Balance data is going to need to be updated less often.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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