Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 16:52:45 +0000



Is it possible to put account on hold?

View Count: 759

[2017-01-24 21:37:04]
CTBSD - Posts: 10
I will be leaving the US for a few months and wanted to know if it was possible to put account on hold. So that once I returned I could just fund the account again and not have to set everything back up.
[2017-01-25 05:19:58]
Sierra Chart Engineering - Posts: 104368
Yes you can do this. Disable the service package renewal on this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-25 19:11:52]
CTBSD - Posts: 10
Please explain. I had reviewed the page you linked before writing you and again I just read every letter on the page. I do not see any area set up to put account on hold. PLEASE explain how to put on hold.
[2017-01-25 19:35:43]
Sierra Chart Engineering - Posts: 104368
Your account is now on hold.

We disabled the service package from automatically renewing: " Set Auto-Renew for Service Package to Disabled.".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-25 19:36:29

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account