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Date/Time: Mon, 06 May 2024 20:04:59 +0000



Rithmic historical intraday data with service package 5

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[2017-01-21 12:26:35]
nosast2 - Posts: 73
I am with Rithmic and have a direct account for Sierra Chart with service package 5, so the historical intraday data should be included. My problem is that when I can't connect to Rithmics datafeed, e.g. on weekends, I'm not able to download the data from the last couple of days.

How can intraday data be downloaded without Rithmics server?

The symbols I'm looking for are YMH7-CBOT and ESH7-CME.

Thanks in advance
Norman
[2017-01-22 09:06:34]
Sierra Chart Engineering - Posts: 104368
We tested this and all you need to do is just right click on the chart somewhere near the end of the chart and select Delete and Download Data to start the data download.

You can also consider using CTS which has an always available connection:
https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-22 19:20:26]
nosast2 - Posts: 73
Thanks! Your solution worked and I was able to download the missing data. Just needed to get a hint to this "Delete and Download Data".

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