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Date/Time: Thu, 02 May 2024 02:51:52 +0000



Defender found a Trojan in the SierraShartFileDownloader.exe and I cant install Sierra.

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[2017-01-20 18:02:13]
User746791 - Posts: 1
I' m on Windows 10, detected Trojan is: Win32/Sprisky.D!cl
Could you please check that ?
[2017-01-20 18:21:07]
Sierra Chart Engineering - Posts: 104368
Refer to:
https://www.sierrachart.com/index.php?page=doc/download.php#AntivirusSoftwareFlaggingInstaller

We need to contact Microsoft about this. Please allow a few days for us to get this cleared. But for now just disable Microsoft defender.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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