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Date/Time: Thu, 25 Apr 2024 15:10:43 +0000



CQG seems to disconnect consistently once a day

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[2017-01-20 02:43:19]
User51860 - Posts: 2
Hello I am using sierra charts with CQG with AMP futures and each day my data seems to disconnect at least one a day just wondering what may be causing the issue? screenshot attached for reference.
imageSierra Charts error message.jpg / V - Attached On 2017-01-20 02:39:40 UTC - Size: 284.66 KB - 252 views
[2017-01-20 03:23:18]
Sierra Chart Engineering - Posts: 104368
Yes we can see this but this is not something within our control.

It is only CQG who might have an idea about what the reason for the problem is.

All that we can see is there is some network connectivity or server problem at the time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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