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Ask/Bid Market Depth Pulling/Stacking showing only 1 row

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[2017-01-19 11:51:07] #1 [Go To First Post]
User252419 - Posts: 235
This TradeDOM Column usually shows me only 1 row. Is it possible to see more than 1 or record the last Pulled and Stacked orders in other prices (rows)? Thank u

[2017-01-19 18:16:16] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Select Chart >> Open Market Depth Window. Do you see more than one level of market depth displayed? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-01-19 18:32:02] #3 [Go To First Post]
User252419 - Posts: 235
Yes I see 10 rows of price in the Open Market Depth Window.

[2017-01-20 05:18:35] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need to see an image of what you see on the Chart/Trade DOM. Please provide it by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-01-20 09:58:35] #5 [Go To First Post]
User252419 - Posts: 235
http://www.sierrachart.com/image.php?Image=148490622739.png 11 and 51 numbers are the only numbers I can see pulling and stacking. I would like to see more rows. Thank u

[2017-01-20 10:09:19] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The setting that controls the number of levels is in Global Settings >>Chart DOM Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-01-20 10:24:45] #7 [Go To First Post]
User252419 - Posts: 235
Where? I don't see any option to choose the number of levels. Thank u

[2017-01-20 17:33:05] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to update to the latest Sierra Chart release for that setting. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-01-20 17:46:01] #9 [Go To First Post]
User252419 - Posts: 235
I've updated to the version 1507. Now I see the option Maximium Bid/Ask Market Depth Pulling/Stacking Levels and I've tried many numbers 0,2,3,4 but it only plots 1 row.

[2017-01-23 11:33:01] #10 [Go To First Post]
User252419 - Posts: 235
Do you know why I only see 1 row? thank u

[2017-01-23 18:06:35] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We are not sure about this. Can you post an image of the chart again following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Can you also post an image of the Global Settings >> Customize Chart DOM Columns window. Here are the general attachment instructions: Support Board Posting Information: Attaching a File (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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