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Live Data Feed

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[2017-01-17 11:41:44] #1 [Go To First Post]
User786330 - Posts: 1
Hi, I cannot get live data feed to my charts. Reading Internal Order ID file. \| 2017-01-17 11:13:46 Reading Trade Orders file. \| 2017-01-17 11:13:46 Reading Trade Positions file. \| 2017-01-17 11:13:46 Software version: 1506 \| 2017-01-17 11:13:46 Uses New Spreadsheets \| 2017-01-17 11:13:46 Usage end date: 2017-01-31 \| 2017-01-17 11:13:46 Enabled for: Advanced Features. \| 2017-01-17 11:13:46 Enabled for: Advanced Features 2. \| 2017-01-17 11:13:46 Enabled for: Sierra Chart Historical Data Service. \| 2017-01-17 11:13:46 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-01-17 11:13:46 Current selected Data/Trading service: SC Data - All Services \| 2017-01-17 11:13:46 Chart Update Interval: 500 \| 2017-01-17 11:13:46 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) \| 2017-01-17 11:13:46 2017-01-17 11:16:08 Local computer time \| 2017-01-17 11:13:46 2017-01-17 11:16:08 Local computer time in UTC \| 2017-01-17 11:13:46 2017-01-17 11:16:08 Local computer time in SC Time Zone \| 2017-01-17 11:13:46 2017-01-17 11:16:21 Server time in UTC \| 2017-01-17 11:13:46 Local computer UTC time and Server UTC time difference: 13 seconds. \| 2017-01-17 11:13:46 Program path: C:\SierraChart\ \| 2017-01-17 11:13:46 Data Files path: C:\SierraChart\Data\ \| 2017-01-17 11:13:46 OS Version Number: 6.2 \| 2017-01-17 11:13:46 Locale Setting: C \| 2017-01-17 11:13:46 Checking for new symbol settings for scdataallservices \| 2017-01-17 11:13:46 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2017-01-17 11:13:46 HTTPS connection to www.sierrachart.com:443 (3) \| Connected. \| 2017-01-17 11:13:46 HTTPS connection to www.sierrachart.com:443 (3) \| Starting TLS 1.2 connection. \| 2017-01-17 11:13:46 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection established. \| 2017-01-17 11:13:46 Symbol settings are up-to-date for scdataallservices \| 2017-01-17 11:16:11 SC Data - All Services \| Connected to data server. \| 2017-01-17 11:16:13 HTTPS connection to www.sierrachart.com:443 (3) \| SSL connection closed by remote side. \| 2017-01-17 11:16:17 HTTPS connection to www.sierrachart.com:443 (3) \| Connection gracefully closed by remote side. \| 2017-01-17 11:16:17 HTTPS connection to www.sierrachart.com:443 (3) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:16:17 HTTPS connection to www.sierrachart.com:443 (3) \| Shutdown and closed. \| 2017-01-17 11:16:17 NQH17 [CV] 1.75 Range #1 \| Reloading chart. \| 2017-01-17 11:16:20 SC Data - All Services \| Starting real-time market data updates for: NQH17. ID: 1 \| 2017-01-17 11:16:20 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: NQH17 \| 2017-01-17 11:16:20 SC Data - All Services \| Requesting security definition data for: NQH17. ID: 1 \| 2017-01-17 11:16:20 Intraday data recording state for symbol NQH17 is set to download 'Pending'. \| 2017-01-17 11:16:20 Delaying start of download for NQH17 \| 2017-01-17 11:16:20 HD Request # 2 \| Downloading Intraday chart data for NQH17 to the file NQH17.scid. Service: cme \| 2017-01-17 11:16:25 HD Request # 2 \| Download start date-time: 2017-01-17 11:03:05.000 \| 2017-01-17 11:16:25 HD Request # 2 \| Using server: ds7.sierracharts.com port 10149 \| 2017-01-17 11:16:25 Socket (0) \| Resolved address ds7.sierracharts.com to IP 8.18.161.133. \| 2017-01-17 11:16:25 Socket (4) \| Connected. \| 2017-01-17 11:16:25 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2017-01-17 11:16:25 HD Request # 2 \| Sending historical data logon request message. \| 2017-01-17 11:16:25 HD Request # 2 \| Requesting Intraday data. Start date-time: 2017-01-17 11:03:05. Record interval: 0. Symbol: NQH17 \| 2017-01-17 11:16:26 HD Request # 2 \| Decompressing data. \| 2017-01-17 11:16:26 HD Request # 2 \| Receiving Intraday data for NQH17 starting at 2017-01-17 11:03:05 \| 2017-01-17 11:16:26 HD Request # 2 \| Timestamp of first Intraday data file record written: 2017-01-17 11:03:08 \| 2017-01-17 11:16:26 Socket (4) \| Shutdown and closed. \| 2017-01-17 11:16:26 The network socket for historical data has been closed. \| 2017-01-17 11:16:26 HD Request # 2 \| Received 186 records from 2017-01-17 11:03:05 to 2017-01-17 11:06:31 (3.4 minutes) and wrote 184 records for NQH17 \| 2017-01-17 11:16:26 HD Request # 2 \| Intraday download COMPLETE for NQH17. Completion time: 0s. Unique request ID: 1 \| 2017-01-17 11:16:26 Removed historical data download ID 1 \| 2017-01-17 11:16:26 Real-time Intraday chart data file updates started for NQH17 \| 2017-01-17 11:16:26 Intraday chart data file opened for NQH17 \| 2017-01-17 11:16:26 SC Data - All Services \| Disconnected. \| 2017-01-17 11:19:05 SC Data - All Services \| Disconnected. \| 2017-01-17 11:19:05 Checking for new symbol settings for cqg \| 2017-01-17 11:19:05 Current selected Data/Trading service: CQG FIX Trading \| 2017-01-17 11:19:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-01-17 11:19:05 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2017-01-17 11:19:05 HTTPS connection to www.sierrachart.com:443 (6) \| Connected. \| 2017-01-17 11:19:05 HTTPS connection to www.sierrachart.com:443 (6) \| Starting TLS 1.2 connection. \| 2017-01-17 11:19:05 HTTPS connection to www.sierrachart.com:443 (6) \| SSL connection established. \| 2017-01-17 11:19:06 Requesting symbol settings for cqg. Overwrite = on. \| 2017-01-17 11:19:06 Symbol settings received. \| 2017-01-17 11:19:06 Processed 902 symbol settings. \| 2017-01-17 11:19:06 CQG FIX: Not connecting to trading server because Username is not specified. \| 2017-01-17 11:19:08 CQG FIX Trading \| Connecting to market data server api.cqg.com \| 2017-01-17 11:19:08 CQG WebAPI \| Connecting to websocket server. \| 2017-01-17 11:19:08 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2017-01-17 11:19:08 CQG WebAPI websocket (7) \| Connected. \| 2017-01-17 11:19:08 CQG WebAPI websocket (7) \| Starting TLS 1.2 connection. \| 2017-01-17 11:19:08 CQG WebAPI websocket (7) \| SSL connection established. \| 2017-01-17 11:19:09 CQG WebAPI \| Opening websocket. \| 2017-01-17 11:19:09 CQG WebAPI \| Sending websocket handshake. \| 2017-01-17 11:19:09 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2017-01-17 11:19:09 CQG WebAPI \| Web socket state is now open. \| 2017-01-17 11:19:09 CQG FIX Trading \| Websocket connected. \| 2017-01-17 11:19:09 CQG FIX Trading \| Sending market data logon message. \| 2017-01-17 11:19:09 CQG FIX Trading \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:19:09 * CQG WebAPI websocket (7) \| SSL shutdown indicates not able to send 'close notify'. \| 2017-01-17 11:19:09 CQG WebAPI websocket (7) \| SSL has been shut down. \| 2017-01-17 11:19:09 CQG WebAPI websocket (7) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:19:09 CQG WebAPI websocket (7) \| Shutdown and closed. \| 2017-01-17 11:19:09 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:19:09 CQG FIX Trading \| Websocket closed. \| 2017-01-17 11:19:09 CQG FIX Trading \| Disconnected. \| 2017-01-17 11:19:09 HTTPS connection to www.sierrachart.com:443 (6) \| SSL connection closed by remote side. \| 2017-01-17 11:19:11 HTTPS connection to www.sierrachart.com:443 (6) \| Connection gracefully closed by remote side. \| 2017-01-17 11:19:11 HTTPS connection to www.sierrachart.com:443 (6) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:19:11 HTTPS connection to www.sierrachart.com:443 (6) \| Shutdown and closed. \| 2017-01-17 11:19:11 Checking for new symbol settings for cqg \| 2017-01-17 11:19:34 Current selected Data/Trading service: CQG WebAPI \| 2017-01-17 11:19:34 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2017-01-17 11:19:34 HTTPS connection to www.sierrachart.com:443 (8) \| Connected. \| 2017-01-17 11:19:34 HTTPS connection to www.sierrachart.com:443 (8) \| Starting TLS 1.2 connection. \| 2017-01-17 11:19:34 HTTPS connection to www.sierrachart.com:443 (8) \| SSL connection established. \| 2017-01-17 11:19:34 Requesting symbol settings for cqg. Overwrite = on. \| 2017-01-17 11:19:34 Symbol settings received. \| 2017-01-17 11:19:35 Processed 902 symbol settings. \| 2017-01-17 11:19:35 CQG WebAPI \| Connecting to market data server api.cqg.com \| 2017-01-17 11:19:38 CQG WebAPI \| Connecting to websocket server. \| 2017-01-17 11:19:38 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2017-01-17 11:19:38 CQG WebAPI websocket (9) \| Connected. \| 2017-01-17 11:19:38 CQG WebAPI websocket (9) \| Starting TLS 1.2 connection. \| 2017-01-17 11:19:38 CQG WebAPI websocket (9) \| SSL connection established. \| 2017-01-17 11:19:38 CQG WebAPI \| Opening websocket. \| 2017-01-17 11:19:38 CQG WebAPI \| Sending websocket handshake. \| 2017-01-17 11:19:38 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2017-01-17 11:19:39 CQG WebAPI \| Web socket state is now open. \| 2017-01-17 11:19:39 CQG WebAPI \| Websocket connected. \| 2017-01-17 11:19:39 CQG WebAPI \| Sending market data logon message. \| 2017-01-17 11:19:39 CQG WebAPI \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:19:39 * CQG WebAPI websocket (9) \| SSL shutdown indicates not able to send 'close notify'. \| 2017-01-17 11:19:39 CQG WebAPI websocket (9) \| SSL has been shut down. \| 2017-01-17 11:19:39 CQG WebAPI websocket (9) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:19:39 CQG WebAPI websocket (9) \| Shutdown and closed. \| 2017-01-17 11:19:39 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:19:39 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:19:39 CQG WebAPI \| Disconnected. \| 2017-01-17 11:19:39 HTTPS connection to www.sierrachart.com:443 (8) \| SSL connection closed by remote side. \| 2017-01-17 11:19:40 HTTPS connection to www.sierrachart.com:443 (8) \| Connection gracefully closed by remote side. \| 2017-01-17 11:19:40 HTTPS connection to www.sierrachart.com:443 (8) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:19:40 HTTPS connection to www.sierrachart.com:443 (8) \| Shutdown and closed. \| 2017-01-17 11:19:40 CQG WebAPI \| Connecting to market data server api.cqg.com \| 2017-01-17 11:21:34 CQG WebAPI \| Connecting to websocket server. \| 2017-01-17 11:21:34 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2017-01-17 11:21:34 CQG WebAPI websocket (11) \| Connected. \| 2017-01-17 11:21:34 CQG WebAPI websocket (11) \| Starting TLS 1.2 connection. \| 2017-01-17 11:21:34 CQG WebAPI websocket (11) \| SSL connection established. \| 2017-01-17 11:21:34 CQG WebAPI \| Opening websocket. \| 2017-01-17 11:21:34 CQG WebAPI \| Sending websocket handshake. \| 2017-01-17 11:21:34 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2017-01-17 11:21:34 CQG WebAPI \| Web socket state is now open. \| 2017-01-17 11:21:34 CQG WebAPI \| Websocket connected. \| 2017-01-17 11:21:34 CQG WebAPI \| Sending market data logon message. \| 2017-01-17 11:21:34 CQG WebAPI \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:21:35 * CQG WebAPI websocket (11) \| SSL shutdown indicates not able to send 'close notify'. \| 2017-01-17 11:21:35 CQG WebAPI websocket (11) \| SSL has been shut down. \| 2017-01-17 11:21:35 CQG WebAPI websocket (11) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:21:35 CQG WebAPI websocket (11) \| Shutdown and closed. \| 2017-01-17 11:21:35 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:21:35 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:21:35 CQG WebAPI \| Disconnected. \| 2017-01-17 11:21:35 Checking for new symbol settings for scdataallservices \| 2017-01-17 11:22:08 Current selected Data/Trading service: SC Data - All Services \| 2017-01-17 11:22:08 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2017-01-17 11:22:08 HTTPS connection to www.sierrachart.com:443 (12) \| Connected. \| 2017-01-17 11:22:08 HTTPS connection to www.sierrachart.com:443 (12) \| Starting TLS 1.2 connection. \| 2017-01-17 11:22:08 HTTPS connection to www.sierrachart.com:443 (12) \| SSL connection established. \| 2017-01-17 11:22:08 Requesting symbol settings for scdataallservices. Overwrite = on. \| 2017-01-17 11:22:12 SC Data - All Services \| Connected to data server. \| 2017-01-17 11:22:13 SC Data - All Services \| Starting real-time market data updates for: NQH17. ID: 1 \| 2017-01-17 11:22:13 SC Data - All Services \| Subscribing to streaming market data in the service client is not supported. Symbol: NQH17 \| 2017-01-17 11:22:13 SC Data - All Services \| Requesting security definition data for: NQH17. ID: 1 \| 2017-01-17 11:22:13 Intraday data recording state for symbol NQH17 is set to download 'Pending'. \| 2017-01-17 11:22:13 Delaying start of download for NQH17 \| 2017-01-17 11:22:13 Symbol settings received. \| 2017-01-17 11:22:16 Processed 5195 symbol settings. \| 2017-01-17 11:22:16 It is recommended to reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' \| 2017-01-17 11:22:16 HD Request # 3 \| Downloading Intraday chart data for NQH17 to the file NQH17.scid. Service: cme \| 2017-01-17 11:22:18 HD Request # 3 \| Download start date-time: 2017-01-17 11:06:31.000 \| 2017-01-17 11:22:18 HD Request # 3 \| Using server: ds1.sierracharts.com port 10149 \| 2017-01-17 11:22:18 Socket (0) \| Resolved address ds1.sierracharts.com to IP 8.18.161.135. \| 2017-01-17 11:22:18 Socket (14) \| Connected. \| 2017-01-17 11:22:18 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2017-01-17 11:22:19 HD Request # 3 \| Sending historical data logon request message. \| 2017-01-17 11:22:19 HD Request # 3 \| Requesting Intraday data. Start date-time: 2017-01-17 11:06:31. Record interval: 0. Symbol: NQH17 \| 2017-01-17 11:22:19 HD Request # 3 \| Decompressing data. \| 2017-01-17 11:22:19 HD Request # 3 \| Receiving Intraday data for NQH17 starting at 2017-01-17 11:06:31 \| 2017-01-17 11:22:19 HD Request # 3 \| Timestamp of first Intraday data file record written: 2017-01-17 11:06:50 \| 2017-01-17 11:22:19 Socket (14) \| Shutdown and closed. \| 2017-01-17 11:22:19 The network socket for historical data has been closed. \| 2017-01-17 11:22:19 HD Request # 3 \| Received 243 records from 2017-01-17 11:06:31 to 2017-01-17 11:12:32 (6.0 minutes) and wrote 241 records for NQH17 \| 2017-01-17 11:22:19 HD Request # 3 \| Intraday download COMPLETE for NQH17. Completion time: 0s. Unique request ID: 2 \| 2017-01-17 11:22:19 Removed historical data download ID 2 \| 2017-01-17 11:22:19 Real-time Intraday chart data file updates started for NQH17 \| 2017-01-17 11:22:19 Intraday chart data file opened for NQH17 \| 2017-01-17 11:22:19 HTTPS connection to www.sierrachart.com:443 (12) \| SSL connection closed by remote side. \| 2017-01-17 11:22:21 HTTPS connection to www.sierrachart.com:443 (12) \| Connection gracefully closed by remote side. \| 2017-01-17 11:22:21 HTTPS connection to www.sierrachart.com:443 (12) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:22:21 HTTPS connection to www.sierrachart.com:443 (12) \| Shutdown and closed. \| 2017-01-17 11:22:21 SC Data - All Services \| Disconnected. \| 2017-01-17 11:25:20 SC Data - All Services \| Disconnected. \| 2017-01-17 11:25:20 Checking for new symbol settings for cqg \| 2017-01-17 11:25:20 Current selected Data/Trading service: CQG FIX Trading \| 2017-01-17 11:25:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2017-01-17 11:25:20 HTTPS connection to www.sierrachart.com:443 (0) \| Resolved address sierrachart.com to IP 5.9.8.236. \| 2017-01-17 11:25:20 HTTPS connection to www.sierrachart.com:443 (16) \| Connected. \| 2017-01-17 11:25:20 HTTPS connection to www.sierrachart.com:443 (16) \| Starting TLS 1.2 connection. \| 2017-01-17 11:25:20 HTTPS connection to www.sierrachart.com:443 (16) \| SSL connection established. \| 2017-01-17 11:25:20 Requesting symbol settings for cqg. Overwrite = on. \| 2017-01-17 11:25:20 Symbol settings received. \| 2017-01-17 11:25:21 Processed 902 symbol settings. \| 2017-01-17 11:25:21 CQG FIX: Not connecting to trading server because Username is not specified. \| 2017-01-17 11:25:23 CQG FIX Trading \| Connecting to market data server api.cqg.com \| 2017-01-17 11:25:23 CQG WebAPI \| Connecting to websocket server. \| 2017-01-17 11:25:23 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2017-01-17 11:25:23 CQG WebAPI websocket (17) \| Connected. \| 2017-01-17 11:25:23 CQG WebAPI websocket (17) \| Starting TLS 1.2 connection. \| 2017-01-17 11:25:23 CQG WebAPI websocket (17) \| SSL connection established. \| 2017-01-17 11:25:23 CQG WebAPI \| Opening websocket. \| 2017-01-17 11:25:23 CQG WebAPI \| Sending websocket handshake. \| 2017-01-17 11:25:23 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2017-01-17 11:25:23 CQG WebAPI \| Web socket state is now open. \| 2017-01-17 11:25:23 CQG FIX Trading \| Websocket connected. \| 2017-01-17 11:25:23 CQG FIX Trading \| Sending market data logon message. \| 2017-01-17 11:25:23 CQG FIX Trading \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:25:24 * CQG WebAPI websocket (17) \| SSL shutdown indicates not able to send 'close notify'. \| 2017-01-17 11:25:24 CQG WebAPI websocket (17) \| SSL has been shut down. \| 2017-01-17 11:25:24 CQG WebAPI websocket (17) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:25:24 CQG WebAPI websocket (17) \| Shutdown and closed. \| 2017-01-17 11:25:24 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:25:24 CQG FIX Trading \| Websocket closed. \| 2017-01-17 11:25:24 CQG FIX Trading \| Disconnected. \| 2017-01-17 11:25:24 HTTPS connection to www.sierrachart.com:443 (16) \| SSL connection closed by remote side. \| 2017-01-17 11:25:26 HTTPS connection to www.sierrachart.com:443 (16) \| Connection gracefully closed by remote side. \| 2017-01-17 11:25:26 HTTPS connection to www.sierrachart.com:443 (16) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:25:26 HTTPS connection to www.sierrachart.com:443 (16) \| Shutdown and closed. \| 2017-01-17 11:25:26 CQG FIX: Not connecting to trading server because Username is not specified. \| 2017-01-17 11:25:28 CQG FIX Trading \| Connecting to market data server api.cqg.com \| 2017-01-17 11:25:28 CQG WebAPI \| Connecting to websocket server. \| 2017-01-17 11:25:28 CQG WebAPI websocket (0) \| Resolved address api.geo.cqg.com to IP 208.48.16.35. \| 2017-01-17 11:25:28 CQG WebAPI websocket (18) \| Connected. \| 2017-01-17 11:25:28 CQG WebAPI websocket (18) \| Starting TLS 1.2 connection. \| 2017-01-17 11:25:28 CQG WebAPI websocket (18) \| SSL connection established. \| 2017-01-17 11:25:29 CQG WebAPI \| Opening websocket. \| 2017-01-17 11:25:29 CQG WebAPI \| Sending websocket handshake. \| 2017-01-17 11:25:29 CQG WebAPI \| Received websocket handshake acknowledgment. \| 2017-01-17 11:25:29 CQG WebAPI \| Web socket state is now open. \| 2017-01-17 11:25:29 CQG FIX Trading \| Websocket connected. \| 2017-01-17 11:25:29 CQG FIX Trading \| Sending market data logon message. \| 2017-01-17 11:25:29 CQG FIX Trading \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:25:29 * CQG WebAPI websocket (18) \| SSL shutdown indicates not able to send 'close notify'. \| 2017-01-17 11:25:29 CQG WebAPI websocket (18) \| SSL has been shut down. \| 2017-01-17 11:25:29 CQG WebAPI websocket (18) \| SSL object has been freed. SSL state is now disconnected. \| 2017-01-17 11:25:29 CQG WebAPI websocket (18) \| Shutdown and closed. \| 2017-01-17 11:25:29 CQG WebAPI \| Websocket closed. \| 2017-01-17 11:25:29 CQG FIX Trading \| Websocket closed. \| 2017-01-17 11:25:29 CQG FIX Trading \| Disconnected. \| 2017-01-17 11:25:29

[2017-01-17 17:35:19] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see that you are trying to connect to CQG. This is the error message: CQG FIX Trading \| Market data logon unsuccessful. Server message: This Trader is not active. Please contact your FCM. \| 2017-01-17 11:19:09 * Contact your broker about the text in bold. They can take care of that for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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