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Direct MessagesDate/Time: Tue, 30 Apr 2024 09:34:19 +0000
Chart Data Loading Thread: Exception caught
View Count: 803
| [2017-01-16 15:32:25] |
| Viacheslav Malafeev - Posts: 88 |
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Hi. I have been receiving this for the last few days, along with some "Windows errow code 8" (memory) issue. The exception is caught when trying to reload the chart. Here is the log. Software version: 1506 | 2017-01-16 10:31:30 Uses New Spreadsheets | 2017-01-16 10:31:30 Usage end date: 2017-02-15 | 2017-01-16 10:31:30 Enabled for: Advanced Features. | 2017-01-16 10:31:30 Enabled for: Sierra Chart Historical Data Service. | 2017-01-16 10:31:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-01-16 10:31:30 Current selected Data/Trading service: Rithmic Trading | 2017-01-16 10:31:30 Chart Update Interval: 300 | 2017-01-16 10:31:30 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-01-16 10:31:30 2017-01-16 10:31:30 Local computer time | 2017-01-16 10:31:30 2017-01-16 15:31:30 Local computer time in UTC | 2017-01-16 10:31:30 2017-01-16 10:31:30 Local computer time in SC Time Zone | 2017-01-16 10:31:30 2017-01-14 04:50:35 Server time in UTC | 2017-01-16 10:31:30 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-01-16 10:31:30 Program path: C:\SierraChart\ | 2017-01-16 10:31:30 Data Files path: C:\SierraChart\Data\ | 2017-01-16 10:31:30 OS Version Number: 6.2 | 2017-01-16 10:31:30 Locale Setting: C | 2017-01-16 10:31:30 GCG7-COMEX Renko 2t #30 | Reloading chart. | 2017-01-16 10:31:36 Chart Data Loading Thread: Exception caught. | 2017-01-16 10:31:36 * Chart Data Loading Thread: Load canceled. | 2017-01-16 10:31:36 |
| [2017-01-16 19:56:22] |
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We cannot reproduce any problem like this. If you are running any custom studies refer to help topic 17: Https://www.sierrachart.com/index.php?page=doc/helpdetails17.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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