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Direct MessagesDate/Time: Wed, 08 May 2024 03:05:54 +0000
why your candle is wrong,please check it .see the red circle.
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| [2017-01-14 01:39:30] |
| User166767 - Posts: 32 |
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I find your friday day candle is wrong ,why?can you tell me ?your data delayed is very serious,can you solve the serious delayed question?please see the document in the annex.thank you !
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| [2017-01-14 09:27:12] |
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You are using the CQG data feed. This is not provided by Sierra Chart. We recommend that you use the Sierra Chart Exchange Data Feed to solve the delay problem and any other issues you are having. Follow through the instructions here: Sierra Chart Exchange Data Feed: Setup Instructions There is an additional cost for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-14 10:55:05] |
| User166767 - Posts: 32 |
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If I can use two sets of data, a set of data from you, the other data from CQG,If I do this,how much I need to pay for? the data from CQG do not change,Additional to buy a set of data from you?how much I will pay for,I plan to pay for it outside the account.now I pay for $15 per month;how much I should pay for the data from you per month? |
| [2017-01-14 20:46:23] |
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There are not two sets of data. When you use the Sierra Chart Exchange Data Feed, it replaces the data from CQG for the exchanges that you activate. Pricing can be found here: Sierra Chart Exchange Data Feed: Data Feed Pricing Because you are using AMP, the data feed is an additional 10 USD per month. So the price is 45 USD per month plus the 3.25 USD per month exchange fee for CME. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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