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Date/Time: Mon, 29 Apr 2024 06:39:41 +0000



Find Symbol, disabled "Search By Description" button

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[2017-01-09 20:45:56]
Usermb - Posts: 126
I'm currently evaluating your platform, and I'm a bit surprised to see on one hand how powerful it is, and on the other to struggle with some basic things like searching for a symbol instead of manually browsing and picking it from a rather big tree.
My version is 1505 (trial).
I'm using the real time SC Data Feed (trial) with Eurex Exchange (also trial).

My problem is, that I just cannot search for symbols from the Find Symbol dialog. The button "Search By Description" is disabled (Instance: SC Data - All Services)

Is there any way to activate this?

Thank you.
[2017-01-09 21:05:11]
Sierra Chart Engineering - Posts: 104368
Searching for outright futures contracts is not supported.

The search capability is only used for futures spreads and stock symbols.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-09 21:12:52]
Usermb - Posts: 126
Ok, thank you. Somewhat disappointing since I'm not yet accustomed to your symbols, but I can understand that priorities have been different.

Just as a suggestion for your developers, they could just offer a simple client only search, that searches all the tree nodes for a certain text. All non-matching nodes could be hidden, or a separate list with only those matching could be displayed as a popup. Nothing fancy really, it's only about being able to pick the proper symbol. Might feel as a hack, it's not, it makes our lives so much easier.
[2017-01-09 21:26:04]
Sierra Chart Engineering - Posts: 104368
Implementing this type of search is actually complicated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-09 21:28:52]
Usermb - Posts: 126
I think it would be greatly appreciated by both your existing customers and especially the potential ones like me.
[2017-01-09 21:33:28]
Sierra Chart Engineering - Posts: 104368
The best way to search for symbols is to go to this page:

http://www.sierrachart.com/index.php?page=doc/SierraChart_RealTime_And_Historical_Symbols.php&SymbolsPage=Futures

And use your browser's search feature.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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