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Date/Time: Sun, 28 Apr 2024 22:57:27 +0000



Chart data &time

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[2017-01-09 16:50:18]
User454054 - Posts: 29
I got one problem that I had down load the data for the gold from comex from 2008 till today with the intraday data. The chart can be shown very well from year 2008 of 16 hours time frames, but on 4 hours' , IT only can start from Nov.2016. Even I had set the days to load with 3660 days. How to solve this problem?
[2017-01-09 19:51:54]
Sierra Chart Engineering - Posts: 104368
This does not make sense, but follow through the procedure here if there is missing data:
http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading

If there still is a problem, post an image of the chart by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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