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Date/Time: Mon, 06 May 2024 02:08:34 +0000



from 1/1/17 symbol unknown

View Count: 735

[2017-01-02 07:50:57]
User376746 - Posts: 63
In futures charts, from 17/1/1 system returns error: SYMBOL UNKNOWN.
Please correct this error as soon as possible!

user: lenato69
[2017-01-02 08:14:06]
Sierra Chart Engineering - Posts: 104368
Make sure you connect to your Interactive Brokers account to authorize the CME data. Refer to:
Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Also know that the CME markets are closed at this time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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