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Date/Time: Mon, 06 May 2024 01:15:45 +0000



BTCCNY-BTCChina freezes with Volume bars

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[2017-01-01 21:21:04]
User65279 - Posts: 6
1. Start Sierra Chart
2. Login
3. Select File -> Find Symbol
4. Select BTCCNY-BTCChina
5. Click on Open Intraday Chart, a chart will be displayed
6. Close Find Symbol window
7. Go to Chart -> Chart Settings
8. Change Bar Period Type to Volume Per Bar
9. Type any number to the Volume field below the Bar Period Type select
10. Click on Apply
11. A Message: Loading... 0% BTCCNY-BTCChina Click to cancel is displayed

The loading freezes and the chart is not displayed even after many hours of waiting.

I have never seen the above to work. Is there any way to display BTCCNY-BTCChina intraday chart with Volume bars?

Thank you.
[2017-01-02 02:10:49]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-02 05:08:51]
Sierra Chart Engineering - Posts: 104368
This is fixed. We will have a new release out tomorrow.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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