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Date/Time: Mon, 06 May 2024 09:58:36 +0000



Query

View Count: 605

[2017-01-01 10:33:55]
hursthead - Posts: 28
Hi, I am planning to switch brokers but still use Sierra as my platform - data provider will be provided by a different party. As such, I am trying to keep the service balance minimal during the transition. Could you tell me when is the last day I need to make this transition? For SC platform I see last day as 19 Jan 2017, but I am not sure when is the last day for data+exchange fees? On the account it says ending date is 31 Jan 2017 for both data and exchange fee - could you confirm that is correct? If so, would you say my last day to make the transfer is 19 Jan 2017? Just want to make sure I am correct on this.

Thank you and Happy New Year.
[2017-01-01 11:07:06]
Sierra Chart Engineering - Posts: 104368
On the account it says ending date is 31 Jan 2017 for both data and exchange fee - could you confirm that is correct?
Yes this is correct.

We set your account Current Usage Time Ending Date to 2017-01-31 to match.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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