Home >> Support Board

Support Board

Date/Time: Sat, 27 Apr 2024 13:23:44 +0000

How to Post a Message for Support

OSE JGB Futures - Not in symbol list (CQG data)

View Count: 2380

[2016-12-28 21:31:35] #1 [Go To First Post]
User626121 - Posts: 82
Hi, I have a live account at AMP. They offer trading of OSE JGB Futures with CQG. But all I could find in SC's symbol list was the OSE Mini Nikkei (symbol F.US.MJNK?##). So I guess the symbol for JGB Futures would be F.US.JGB?## (according to CQG's website). But I couldn't find it in the symbol list - even after downloading the latest SC version and performing a full reset of the symbols. Thanks Date Time Of Last Edit: 2016-12-28 21:32:10

[2016-12-28 23:19:59] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will add this symbol. Just give us about one day. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-12-28 23:23:47] #3 [Go To First Post]
User626121 - Posts: 82
Thanks. Can you also please add the SGX Mini 10-Year JGB Futures? Couldn't find it neither in the symbol list. The CQG symbol is F.US.ZT?## Date Time Of Last Edit: 2016-12-28 23:25:04

[2016-12-29 03:14:41] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Could you give us a link on the exchange website for contract specifications for both of these. That would help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-12-29 09:56:09] #5 [Go To First Post]
User626121 - Posts: 82
Osaka Exchange (OSE) 10-Year JGB Futures: http://www.jpx.co.jp/english/derivatives/products/jgb/jgb-futures/01.html In short: Tick size: 0.01 Contract months: H,M,U,Z Multiplier: 1.000.000 JPY Same for SGX Mini 10-Year JGB (couldn't find exchange website contract specifications) except for multiplier: 100.000 JPY

[2016-12-29 17:26:22] #6 [Go To First Post]
User626121 - Posts: 82
The symbols for those contracts in SC Historical Data feed are: OSE 10-Year JGB: symbol TJ?## SGX Mini JGB: symbol JX?## There you can see the contract specifications in the symbol settings. Date Time Of Last Edit: 2016-12-29 17:26:44

[2016-12-29 19:17:01] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These symbols have now been added. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps However, at the moment historical data comes from the CQG system. So your CQG account will need to be authorized for historical data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-12-30 01:59:47] #8 [Go To First Post]
User626121 - Posts: 82
Thanks, one question: Is it normal that it says "download failed" when I open an intraday chart of the JGB Futures, but when I open MJNK (Mini Nikkei) the chart loads fine (though it doesn't update, as I didn't yet subscribe to realtime data for Osaka exchange)?

[2016-12-30 22:05:15] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes that is normal because your CQG account will have to be authorized for historical data in order to get the historical Intraday data for these symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: